EO Charging Reviews

Name: EO Charging
Address: EO Charging, Tomo House, Stowmarket, Suffolk
Rating: 4.34

4.3 Rating 1,215 Reviews

83 %

of reviewers recommend EO Charging

Company Reviews

Questions

Metrics

4.3

Based on 1,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

+44 (0)333 77 20383

Email:

hello@eocharging.com

Location:

EO Charging,
Tomo House,
Stowmarket
Suffolk
IP14 5AY

Write Your review

Tell us how EO Charging made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EO Charging 5 star review on 27th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“App simply does not work. Scheduled charging not working. Achieved charge rate notification does not work - states low rate completion when charging is in fact complete.”

Helpful Report

Posted 5 years ago

Good morning, Thanks for taking the time to leave us a review, we're sorry to hear that your experience with our app didn't match your expectations. Customer satisfaction is incredibly important to us and we would greatly appreciate the opportunity to work with you in resolving these issues. Could you please drop us a note at hello@eocharging.com with your contact details and one of our experts will contact you directly. We look forward to hearing back from you. Many thanks, The EO Charging team

Posted 5 years ago

“App very slow, with very basic and missing functionality, it won’t even calculate the cost of charging. The unit is small but needs a similar size unit inside the house and two cables to connect to the unit outside. No suitable to use with third party apps.”

Helpful Report

Posted 5 years ago

Hi Igor, Thank you for taking the time to provide such a detailed review. We’re sorry to hear that your experience with our charger didn’t match your expectations. In terms of our app, we recently identified an issue with cost monitoring and have just published an update to the app store. We recommend that you download this update to resolve the issues you’re facing. If this does not resolve the matter then please contact us immediately on support@eocharging.com or 0333 77 20383. Many thanks, The EO Charging team

Posted 5 years ago

“The software in the current “smart chargers” is what I would describe as alpha code, it’s not fit for purpose! It has so many bugs it’s now at the point I’m going to have it removed, charging when it shouldn’t, not charging when it should resulting in myself incurring additional costs and more importantly time on my journeys as the car isn’t charged when I wake up in the morning, it’s simply isn’t up to the job.”

Helpful Report

Posted 5 years ago

Hi Shaun, We’re sorry to hear that your experience with our app didn’t match your expectations and we thoroughly appreciate you taking the time to provide such a detailed review. We value all customer feedback and are keen to work with you in resolving these issues - could you drop us an email on hello@eocharging.com with your contact details and one of our team will contact you directly. We look forward to hearing back from you. Many thanks, The EO Charging team

Posted 5 years ago

EO Charging is rated 4.3 based on 1,215 reviews