ERG Facilities Ltd Reviews

2.4 Rating 486 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
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Phone:

0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
I was assured by a confident & professional-sounding person on the phone that someone would attend asap but before 2 o’clock at the latest. Phone call at 1.30 to say that they would be unable to attend then, but would aim to before 6pm. Needless to say that changed to between 10-3 the following day, but at 2.30 I got a call to say they would be unable to attend at all. Why make appointments in the full knowledge that there would be no available people in the area? Two days wasted, including taking a day off work. Useless, unprofessional, and I advise people to steer clear of this business.
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Posted 7 months ago
SCAM COMPANY WHO AQUIRE LEADS FROM GOOGLE AND THEN SELL TO LOCAL FIRMS WHO CARRY OUT THE WORK AND NEVER GET PAID. THEY PLAY AND BALANCE EACH COMPANY JUST RIGHT SO THE RETRIEVAL OF THE DEFAULTED INVOICES IS NOT WORTH THE HASSLE OF GOING DOWN THE LEGAL ROUTE. A TALENT THEY HAVE PERFECTED! EVERYONE FROM THE CONTROL TEAM, RECRUITERS, AND THE (2) PEOPLE WHO WORK IN ACCOUNTS WHO NEVER ANSWER, ARE IN ON IT. AVOID!
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Posted 7 months ago
Dave who attended to do the plumbing job was very professional and did a very good job and would not hesitate to recommend him
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Posted 7 months ago
Called this company with a long standing plumbing problem. 2 visits by 2 separate plumbers both really nice but in house for less than 30 mins each was charged £360.74p £30.60p of which was the charge for the part needed. This is an extortionate amount given the time taken to fix. I would never use this service again .
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Posted 7 months ago
Phoned due to having a plumbing emergency - water pouring through my bathroom ceiling. Call was answered quickly with the promise that a plumber would come to my house within 30-90 mins. 30 mins later, the plumber arrived and dealt with the problem.Great service, although not cheap.
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Posted 7 months ago
I contacted ERG thinking that it was a local business, in hindsight I think that in future I would prefer to go to a more local firm. However the 2 engineers were excellent and were able to sort out the problem.
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Posted 7 months ago
Terrible company. We completed work for them ten months ago and have still not been paid. I've chased them time and time again, and they ignore emails, and when you phone them, they advise that they will arrange payment ASAP, but never do. I'd advise all contractors to avoid doing jobs this company.
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Posted 7 months ago
Please never use ERG they never pay the contractors and charge the customers far to much money and take the money asap there not a local business they use local contractors to the area is all stay away
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Posted 7 months ago
Erg are not paying the sub contractors organs engineers they charge customers £139 per hour take payment immediately after but do not pay staff . Do not use this company they rip employees and customers off big time !!!!!
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Posted 7 months ago
Do not use- I’ve done 5 jobs for this company and not been paid, keep being told there is a backlog of invoices. Look these up on YouTube / Google … always go direct to local tradesman rather than these And their charges are just horrific
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Posted 7 months ago
I was extremely satisfied with the service of the Erg company. The plumber was very prompt, courteous, clean and neat. He provide great service for reasonable price. Will call this company again for our future plumbing services. Highly recommend!
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Posted 8 months ago
Very helpful on the phone with my questions. I was able to fix my kitchen sink faucet without calling a plumber! A+
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Posted 8 months ago
If you are looking for work please do not work for this company they do not pay you on time, most of the times months later meaning you are out of pocket material wise & fuel. To get payment i had to threaten legal action was the only way they made any sort of payment but never was the agreed amount just kept breaking promises, my advice if you can avoid at all costs
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Posted 8 months ago
Don't pay their engineers. Do not use if you are a contractor. Left with invoices outstanding and no way to contact the accounts team.
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Posted 8 months ago
i have contacted BBC rip off Briton, advise all of you to also email them with you rip offs from ERG, LETS TRY TO SHAME THIS ERG ON NATIONAL TV
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Posted 8 months ago
I was a contractor for them, now will not work for them any more. they charge the customer over twice the amount I bill them. take 3 /4 months plus to pay me. after many calls, emails promised payment dates expired with out payment, advice to people thinking to use ERG don't, they charge double the normal rate using local contractors to sub contract for them
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Posted 8 months ago
I recently had the unfortunate experience of working with ERG Plumbing, and I must say it was extremely disappointing. Not only did they fail to meet their contractual obligations, but they also left me in a difficult financial situation. Firstly, their lack of professionalism was evident from the start. Communication was sporadic and often unresponsive, making it incredibly difficult to coordinate projects effectively. This lack of organization caused delays and unnecessary stress. Furthermore, ERG Plumbing consistently failed to deliver on their promises. They frequently missed deadlines, leaving my projects incomplete and causing significant disruptions to my daily operations. Their lack of reliability and accountability was truly frustrating. To make matters worse, ERG Plumbing has now gone into administration, leaving me with outstanding invoices totaling over £1000. It's deeply concerning that they have failed to fulfill their financial obligations, leaving me in a difficult financial position. Overall, my experience with ERG Plumbing has been nothing short of a nightmare. Their lack of professionalism, poor communication, and failure to fulfill financial obligations have left me in a challenging situation. I strongly advise others to be cautious when considering working with this company.
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Posted 8 months ago
So quick, professional and efficient. No hidden charges. Many compliments to the electrician that came. . Very satisfied customer
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Posted 8 months ago
Despite saying they did not have the staff to answer the phone (to the tribunal service for the mediation appointment THEY requested), they called me within 10 minutes of posting my review. After insisting they were acting in good faith, when asked if they will be contacting the court service to attempt to rebook a mediation, the agent responded "Maybe". I have heard nothing further from them since. that was 30/8/23 and it is now 9/9/23
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Posted 8 months ago
I needed a gas engineer and so booked one with this rip off company. He came said he couldn't do the job because the gas pipe needed reworking and was gone in a few minutes. I GOT CHARGED £162 FOR A JOB THAT WASN'T EVEN DONE. I've heard of call charges but £162 is a total rip off. Avoid at all costs and don't use them ever.
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Posted 8 months ago
ERG Facilities Ltd is rated 2.4 based on 486 reviews