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eSpares Reviews

4.5 Rating 1,017 Reviews

88 %

of reviewers recommend eSpares

Company Reviews

Read eSpares Reviews

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trawled the internet for spares for my fridge and cooker. The first company sent me the wrong fridge shelf the next company sent me the wrong part for my cooker I was so fed up and then spotted e spares THANK GOODNESS They are amazing, always quick and no problems. THANK YOU.”

Posted 2 years ago

“Recently used e-spares and would definitely recommend this company. Customer services are quick to respond and sort out problems. Following an email advising our coffee machine replacement carafe was out for delivery it arrived the following day. Price was competitive too! Janma”

Posted 2 years ago

“I got my part reference number wong and the wrong part arrived, but espares took the part back at no cost to me and refunded my credit card and also identified the correct part I needed. I will always use espares as my default search location.”

Posted 2 years ago

“Generally order my spares from espares; mostly freezer boxes and always turn up on time and its very handy that they do next day delivery! Any issues that i may encounter are dealt with swiftly and effectively!”

Posted 2 years ago

“I received and fitted the replacement door handle to my Bosch tumble drier. Thank you for providing me with it, as it saved the expense of getting a technician in to do the job. Could I just raise one point, though, which concerns the fitting of the handle. I found it was not as easy as I thought it would be. I think it would be helpful if you advised customers that they require a Tork 15 screwdriver for the screws to the door. You video simply mentions a tork but NOT the size. I thought I would have to go in search of one, but fortunately found I had a set (unused!) and saved a journey. In removing the handle I also had to remove the door, because the plastic elements in the door to which the screws were fixed had sheared. In removing the door cover, the door assembly came apart. This was quite startling, but I remembered advice that it should not be too difficult to do it yourself. I found I was able to re-align the pieces of the door and screw everything back into place. I also took the opportunity to clean fluff from areas hitherto inaccessible. You might need help in aligning the parts, but I was able to do it alone. I think you might say that it was a successful exercise, taking only a little time and patience. But do mention the size of tork screwdriver required, so that customers will know before they buy the item.”

Posted 2 years ago

“We ordered a new seal for our SMEG refrigerator and then found out it wasn’t the right one (we now believe we would have to replace the door at exorbitant expense). When I contacted eSpares, they were excellent. Excellent communication and then refunded the cost quickly…no quibbles. I ordered from eSpares before and have extremely pleased with their product range and prices. Now I can brag about their customer service. I highly recommend eSpares for any parts needs.”

Posted 2 years ago

“well organised website made finding the right part easy. payment easy and fast dispatch/delivery. Would recommend”

Posted 2 years ago

“Ordering and payment was straight forward and the goods arrived within three days even though I only ordered on a Saturday afternoon. Everything was carefully wrapped.”

Posted 2 years ago

“Hi Thanks a lot, I have received the refund. Everything worked well despite Brexit. espares seems to be an honest and objective company that I can recommend. Regards, Erik”

Posted 2 years ago

“I had ordered a replacement Freezer Drawer front but unfortunately in the wrong size; my mistake. On contacting eSpares, they could not have been more helpful and constructive both in identifying the drawer front compatible for my appliance and in accessing the eSpares pre-paid return label. In no time at all, I received the correct part and all is now shipshape and Bristol fashion. Thank you eSpares! Exemplary service and efficiency.”

Posted 2 years ago

“Really great website - showed me where to find the model number and made sure I'd got the right part before I ordered. More than that the 'how to fit' videos where really good and clear. An american website for the same model and job suggested I take off the lid, control panel, and front panel to get at the pump. Yours said pop it on its side and access it from the bottom. 5 minuets and 3 screws and I was back washing again.”

Posted 2 years ago

“Great website,easily found exact part we neede for our 16year old fridge. Part came within 48 hours,well packaged. Part fitted exactly, will definitely recommend this company to friends and family.”

Posted 2 years ago

“Great company, responsive and things arrive as stated and on time. Would totally recommend and use again.”

Posted 2 years ago

“I've just received the spare part for the Homebase dishwasher I asked eSpares to provide. They went out of their way to locate one -- I know you didn't have it in stock. I'm very impressed with the service and communication from eSpares and recommend it to anybody who needs parts for their domestic equipment.”

Posted 2 years ago

“I needed a couple of parts for my old coffee machine, and thought that they wouldn't be available any more. I looke at "eSpares" web page, they had them in stock and their prices were very reasonable. I paid and received them very quickly. Excellent service, I will definite use "eSpares" again. A big thumbs up from me! Thank you...Des Molloy.”

Posted 2 years ago

“Really easy to find the part I needed and delivered in super quick time. Great service. I'm very happy.”

Posted 2 years ago

“I have to say that eSpares provide an excellent service. The parts I ordered on a Thursday, arrived on the Saturday morning and were in perfect order. I would highly recommend them to anyone.”

Posted 2 years ago

“E-spares found the right part for me and despatched it promptly. Could not be more impressed!”

Posted 2 years ago

“Good product, good price and service what more can I say”

Posted 2 years ago

“I ordered the wrong part for our Dyson. I emailed eSpares and they sorted it immediately with a refund and details of the part I needed. So efficient and excellent customer service.”

Posted 2 years ago

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eSpares is rated 4.5 based on 1,017 reviews