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ETX Capital UK Reviews

3.7 Rating 971 Reviews
67 %
of reviewers recommend ETX Capital UK
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3.7
Based on 971 reviews
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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Michael Mchugh
Verified Buyer
“Good trade through charts.”
Helpful Report
Posted 11 years ago
Steve Langenegger
Verified Buyer
“Definitely feel that we get value add services from ETX. The autocharts and market intelligence is seriously good. I do not have to subscribe to data houses. Regards Steve Langenegger South Africa”
Helpful Report
Posted 11 years ago
Gavin Seale
Verified Buyer
“Hi I ve been trading with etx for about 3.5 years and i would say over all my experience has been good , They always deal with my enquiries in a reasonable amount of time . execution of trades is usually good except around non farm payrolls and other big news events , when my friends and i feel we either cant get in or out of trades in a reasonable time and we now use our accounts with fxcm and iron fx to trade these times , And also if we feel we are going to be in a trade for a long time we would not use etx as the roll charges are a lot more expensive than fxcm . regards gavin seale”
Helpful Report
Posted 11 years ago
Sameer Khan
Verified Buyer
“1. On the iPhone app... When you are trying to add a stop or limit order to an open position, the number keeps jumping to a market level, ie you need to be very quick to type your desired levels. 2. I haven't used it but the CMCmarkets platform has two features I really want to check out. One is a sentiment gauge that tells users the net longs and shorts on a security. The other is a pattern recognition scanner, eg looking for ascending triangles, etc. would be great if you could incorporate any of this. I am a qualified technical analyst and would be happy to provide further feedback or assist with anything going forward. I am a fan and promoter of your platform. Thanks”
Helpful Report
Posted 11 years ago
Nima
Verified Buyer
“It's good if you are not a professional trader and easy to use. Easy to use not too much unnecessary stuff on it”
Helpful Report
Posted 11 years ago
Colin
Verified Buyer
“Easy interface to use. Quick and simple.”
Helpful Report
Posted 11 years ago
Richard Limb
Verified Buyer
“As ETX is the only trading platform I have used, it is impossible to compare with others but overall, I have found it efficient and responsive. Support team is helpful and tolerant with a beginners issues! The web page is informative and easy to use. Thank you.”
Helpful Report
Posted 11 years ago
Gil Davies
Verified Buyer
“Whilst I think your platform is good, your customer service is very poor. My first example of poor service is that I have been receiving costs for transactions that I have not entered into. Although the charges are small it has taken weeks to get a response from your customer services. This issue still remains unresolved. Secondly I wanted to install Autochartist onto my platform and could not see how to do this, so I emailed customer service and got an immediate response, but could not follow the instructions on the platform. I then emailed back for further help and to date I have again not received a response. It's okay now because I have gone to another site to refer to their Autochartist.”
Helpful Report
Posted 11 years ago
Pete Harvey
Verified Buyer
“Web site is fine, but the app is useless as hardly ever works.”
Helpful Report
Posted 11 years ago
Maria Megova
Verified Buyer
“There are quite few things I couldn't find or they appear not to work on MT4 platform or I would prefer it working a different way, e.g. cannot amend order once placed (e.g. comments); don't want the platform to save automatically but rather to ask me before I close the window or change profile; cannot find segment line or make arrows longer/narrower; cannot setup order when the market is closed; didn't find out how to extend the chart vertically without moving it around; would prefer double click on currency pair to open its chart rather than order setup window; it appears I need to have ALL charts open in order for the application to remember my setups (trendlines, notes etc) for each pair but I would prefer just to double click the pair and it would open with all my lines - so far if I do it this way then it will use my current settings for all charts I open in the same window; it would be much better to have the volume (while setting up the order) in the currency I am using rather than in lots (?); stop and target to be in pips not only current price; I couldn't find out how to get the current price above/below the horizontal line without setting it up manually as a description etc. All mentioned works in eSignal which I am currently using along with MT4 platform.”
Helpful Report
Posted 11 years ago
Alan Bessell
Verified Buyer
“functional, stable and reliable. For a full 5 stars ETX just need greater clarity. That black background and very small. font size is awfull.”
Helpful Report
Posted 11 years ago
Peter Horn
Unverified Reviewer
“Hi I think the Pip Calc is an excellent tool. It would be a good improvement to have it that once you have entered the entry and stop loss into the Pip Calc, then the New Order tab is automatically filled in too. This would save recapturing. Another improvement would be that your monthly profit/loss statement should all be stated in your account currency as well as the actual trade currencies. Thanks Peter Horn”
Helpful Report
Posted 11 years ago
Marco B
Verified Buyer
“Etx is a good platform with which I am a client. I have a few problems that are holding you guys back. - I have a Trader Pro Account but I do not do any chart analysis on you charting platform as it is basic at best. Looking at something like tradingview.com where not only get more history than your charts, but has more options, free, better performance, the same charts can be viewed on Ipads, Andriod tablets with all the drawings unlike your mobile versions. - Need to add some main crypto currency pairs like BTC/USD LTC/USD ect. - Need 0.1 or at least 0.5 amount on the dax like you have on the sp500 and gold - Andriod platform crashes a lot and you can't set default settings on the charts, it always goes to 1min chart which is not helpful.”
Helpful Report
Posted 11 years ago
Nigel Morgan
Verified Buyer
“There are very occasional problems with my monthly statements otherwise I would have given a five star rating. There spreads are reasonably tight and I have never had execution problems. I like being able to bet less than one pound per point on volatile commodities like gold.”
Helpful Report
Posted 11 years ago
Neil Pain
Verified Buyer
“Platform not always the easiest to work with when amending orders.”
Helpful Report
Posted 11 years ago
Adrian
Verified Buyer
“Charts could be better on an I pad, allowing lines etc to be used Commission and overnight charges are complicated as there is no standard rule that I have worked out easy to place trade orders and mobile apps are good to monitor live trades when running”
Helpful Report
Posted 11 years ago
Steve Emmitt
Verified Buyer
“The TraderPro platform is nearly very good, but unfortunately its lack of historic data is the primary cause of my dissatisfaction. What I need is more data, especially on the smaller timeframes. The 5 minute to 30 minute timeframe only offers 2 weeks of data, which is very poor. And the slightly larger timeframes 60M to 240M only offer 4 months. The forex futures is even worse: the daily and weekly only offer 5 months of data. This is simply too poor to consider using. Otherwise the user interface is a pleasure to use.”
Helpful Report
Posted 11 years ago
Shaunt Khalatian
Verified Buyer
“web platform is fantastic. Mobile platform can be improved. specially charting side”
Helpful Report
Posted 11 years ago
Ray Zerafa
Verified Buyer
“I trade with ETX on the MT4 platform. At the moment I only trade small amounts to test the performance of the platform/broker, before committing serious money. To date, I am very impressed with the stability of the system, and at the moment no slippage. This is the single biggest reason for a trader rejecting a broker, in my opinion, and this will be tested with larger lots over the coming weeks, but, so far, so good. If I can trade with no/little slippage of orders, I will be closing down other brokerage accounts and transferring funds to ETX. Happy trading. Happy to discuss any matters. Ray Zerafa”
Helpful Report
Posted 11 years ago
Vernon
Verified Buyer
“Have a smaller spread on the Nasdaq (US Tech)”
Helpful Report
Posted 11 years ago
ETX Capital UK is rated 3.7 based on 971 reviews
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