ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 4.03

4.0 Rating 849 Reviews

75 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

4.0

Based on 849 reviews


Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 5 star review on 9th July 2022

Tanya Oscar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy mobile site”

Helpful Report

Posted 8 years ago

“Good reliable service. Helpful customer services.”

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Posted 8 years ago

“I had a problem with the MT4 platform not permitting me to close a trade. It was sorted without drama on the telephone, but even that took a while. Luckily the price moved in my favour during that time!”

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Posted 8 years ago

“Your support is not encouraging. No market analysis emails. Other companies (eg. Ironfx, colmex, xm) that I opened account with but never funded sends me market updates on email. There are loads of free training /webinars (not repetitive) from these companies but I haven't received any from etx. Generally, your website is user friendly but the mobile app is not very friendly. I so much struggle with order amendment. Happiness Kenneth h_anurika@yahoo.com”

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Posted 8 years ago

“not easy to find required items”

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Posted 8 years ago

“The ETX Platform is particularly very good with all the supporting charts and currency analysis to give even a learner trader the trends hence making profitable trades more likely.”

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Posted 8 years ago

“Once you get the hang of it, it works well.”

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Posted 8 years ago

“Good points - easy to start using; good range of markets; good reportage from closed positions export and monthly report. Not so good - significant % of trade buy/sells time out, especially ones submitted from charts; charts use too much desktop and could be easier to read. Other - good selection of training webinars, but as they are all in evening I don't watch them - why can't they be stored on the website for us to watch at a convenient time?”

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Posted 8 years ago

“Easy to access across multiple devices. Simple to use, quick execution and nice interface.”

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Posted 8 years ago

“Good platform, user friendly and good webinars.”

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Posted 8 years ago

“services are good very lively environment also having healthy platform for everyone.”

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Posted 9 years ago

“nice broker , and it disirve to try it”

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Posted 9 years ago

“Over all I find ETX very reliable, excellent customer service and a very user friendly platform. The only complaint I have is lack of back testing.”

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Posted 9 years ago

“I like using the ETX platform. It's easy to set up your own watchlists and I like being able to stake at lower levels when I need larger stops”

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Posted 9 years ago

“Service is great. Quick trade execution. Spreads are OK'ish.”

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Posted 9 years ago

“Good company. Very Helpful. Prafulchandra Shah. Leicester. LE4 7GB.”

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Posted 9 years ago

“Solid trading support and platform but average and, sometimes, poor admin support. Also, you could sharpen up on withdrawal payments. IG guarantee a same day chaps payment if you notify them by 10am and the funds are deducted almost immediately. Etx, unofficially, recommend thay clients request funds the previous day. Maybe there aren't enough support staff to payments process like IG. Also, it's frustrating that funds aren't deducted until after 2pm and confirmation emails aren't sent until much later in the day.”

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Posted 9 years ago

“Overall really good. I use a number of platforms and like many aspects of ETX. Would like to see stops and limits displayed against the open positions rather than needing to expand the position to see and edit the orders. Other than that, clean, simple, intuitive, really good ;)”

Helpful Report

Posted 9 years ago

“Great education programme, especially the training given by Barry Norman. The usefulness of the programme is also being enhanced as more recordings are being made available. The customer service is very good, as is the platform content. There are however, technical challenges with the platform. Grant Harris”

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Posted 9 years ago

“Hi, I really like the platform, it's easy to use and a pleasant interface to look at. I wish the spreads were a little tighter on some fx pairs and indicies, and also that there were micro lots so I can enter smaller prices on larger trades. Once I've built my account on another platform that does allow smaller entry prices I will be able to place more trades on ETX but until then I will be priced out of using this platform as much as I'd like.”

Helpful Report

Posted 9 years ago

ETX Capital UK is rated 4.0 based on 849 reviews