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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
todo perfecto
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Posted 5 years ago
Good service
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Posted 5 years ago
Facile e veloce, lo raccomando
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Posted 5 years ago
Odlični Profesionalni
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Posted 5 years ago
Demorou 7 dias a chegar ao destino
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Posted 5 years ago
excellent service, best client relations support ever!
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Posted 5 years ago
I sent three bags from Germany to Spain at the same time to the same destination. Two of the arrived, one at the. The third one kept making circles in Germany for a week before it actually left Germany. Once it arrived. The bag arrived in poor condition. Eurosender didn't want to anyhow cover it. I have been very happy with Eurosender in the past but this time I'm very disappointed.
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Posted 5 years ago
Perfect service! Best regards
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Posted 5 years ago
Despite situation caused by Covid 19, pore cooperation of embassy stuff ( I suppose ) the documents have been picked up and delivered to my address.Few days later than it should have been delivered, but I sincerely think that this was due to an arrangement with the embassy.
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Posted 5 years ago
Unfortunately not all items arrived on time and there was no information on how I could track my items or any update throughout the procedure. Thank you for your cooperation
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Posted 5 years ago
The service was super fast and the staff very helpful and kind. Will definitely use it again in the near future to send stuff around Europe.
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Posted 5 years ago
Although one of the box received was badly damaged and goods inside were broken. Not claimed as were not very expensive. Handling of goods must be improved. Shipment was delivered on time.
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Posted 5 years ago
Never picking package on selected date plus last time I had to pay to change courrier which was picking up package because first one didn't pick it for one week. It's not my problem who Eurosender picks to work with, I shouldn't be charged third of price for their fault.
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Posted 5 years ago
Lack of communication between customer service agents and delivery agents. Furthermore lack of communication between Eurosender and clients if something goes wrong with the delivery.
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Posted 5 years ago
Excellent service. Thank you very much.
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Posted 5 years ago
Merci ! Votre service est efficace.
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Posted 5 years ago
Alles hat reibungslos geklappt. Abholung in England und Transport und Auslieferung in Deutschland.
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Posted 5 years ago
15 days delivery from Croatia to Greece is a joke. Now for next shipment it took them 3 days just to pick it up.
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Posted 5 years ago
Lieferung war super - alles hat hervorragend geklappt, obwohl ich zuerst eine falsche Hausnummer angegeben hatte, hat Eurosender eine zweite Lieferung veranlasst, die dann auch sehr zuverlässig ausgeführt wurde. Toller Service, auch als die Lieferung aufgrund der falschen Angabe zurückkam.
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Posted 5 years ago
Serviço de excelente , rápido e com um bom preço . Fiquei muito satisfeito. Óptimo apoio ao cliente. Recomendo vivamente.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews