Eurosender Reviews

Name: Eurosender
Rating: 3.75

3.8 Rating 2,021 Reviews

69 %

of reviewers recommend Eurosender

Company Reviews

Questions

Metrics

3.8

Based on 2,021 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 28th December 2023

Mihai Berindean

Eurosender 5 star review on 11th March 2023

Jobb C Fisher

Eurosender 1 star review on 10th November 2022

Engineer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service provided and the helpfulness of the staff on the helpline”

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Posted 2 years ago

“Great service, prompt delivery even though it was to a postbox. Thanks!”

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Posted 2 years ago

“All ok! Thank you!”

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Posted 2 years ago

“It was a bit late, took 7 days for the delivery to Sri Lanka dro Portugal, however, the tracking system was helpful.”

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Posted 2 years ago

“Foi muito bom. Resolveu pendência na alfândega e o produto foi entregue no prazo e corretamente.”

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Posted 2 years ago

“Fast and effective delivery. Only downside is the price, but otherwise everything was excellent”

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Posted 2 years ago

“Als langjähriger Kunde bin ich immer sehr zufrieden mit der Abwicklung. Wir beliefern mehrere Länder und es funktioniert immer recht gut. Schade, das für die Schweiz nur Express und kein preiswerter Standardversand angeboten wird.”

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Posted 2 years ago

“Good service!”

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Posted 2 years ago

“delivery on time”

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Posted 2 years ago

“good service”

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Posted 3 years ago

Hello Akhilreddy, Thank you for your feedback!

Posted 3 years ago

“The pick-up and drop-off times corresponded exactly and the package arrived in its original state. No complaints, good service.”

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Posted 3 years ago

Hello Darina Stoytcheva, Many thanks for your feedback! We are glad everything went smoothly!

Posted 3 years ago

“Good service”

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Posted 3 years ago

Bonjour Laetitia, Merci beaucoup pour votre retour!

Posted 3 years ago

“In spite of Covid-19 problem, Eurosender provided me with good service and I received my package on time. I will use it again.”

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Posted 4 years ago

“The only complaint is I didn't receive tracking number ...”

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Posted 4 years ago

“The service was good and I am satisfied, but nobody called me when the pack arrived and if it was not for my neighbor that was arriving at home, probably I would not have had receive it although I was at home.”

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Posted 4 years ago

“goooooooood”

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Posted 4 years ago

“I tempi sono stati rispettati, il prezzo superiore alla norma probabilmente a causa della situazione Covid19.”

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Posted 4 years ago

“Booked for my luggage to be collected from Ireland to Denmark as I was caught in the lockdown, they were very responsive and fast to get my luggage due to Easter and the pandemic they have been delays, hopefully it arrives soon.”

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Posted 4 years ago

“My bag was transported very well, but the luggages of my friends hwo lived in the same accomodation had to wait a long time till the bags got picked up at the hostel.”

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Posted 4 years ago

“Buon servizio”

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Posted 4 years ago

Eurosender is rated 3.8 based on 2,021 reviews