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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
They respond quickly but Eurosender is not monitoring that its parcel delivery service partner has effectively shipped the item.
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Posted 5 years ago
U ovoj kriznoj situaciji dostava paketa išla je brže nego prije korona krize. Hvala!
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Posted 5 years ago
Very good and fast
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Posted 5 years ago
The order process was fine, pickup also fine but the company seemed to shift all responsibility and consideration for my belongings after they reached the destination city. There was no attempt made to deliver to my apartment, if there was, I did not receive a phone call or notification so that I could be at home. Given that I, like most members of the population, work it seems crazy to me that they cannot inform customers when they can expect their delivery so that they can be home. Am I supposed to just stay home for the whole week waiting for the package? When I emailed the company 1. expressing that I found this very unrealistic for them to expect and 2. to ask where my package was as I hadn't received any information that it was in Amsterdam... they just told me that it had been at a depot for multiple days and I could go pick it up myself. Why hadn't I been informed of this prior to me asking? I asked for them to rearrange delivery as I had not been given any chance to ensure that I was home when the original delivery attempt was made. The whole purpose of me spending 50 euros for this service was so that I didn't have to carry my 40kg bag onto the plane with me, so I found it completely pointless that I had paid this much to have to go to the depot myself and carry it home anyway. I don't have a car, like lots of people living in urban areas, so this was a huge task for me to carry it home. All in all, I found the service not worth the money, and the customer service extremely unhelpful and unapologetic.
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Posted 5 years ago
Reliable service :) Despite starting troubles, the shipment proceeded perfectly. Special thanks to the customer care representative for helping us out
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Posted 5 years ago
Puntuale ed efficiente. Il corriere in Slovacchia mi ha chiamato e parlava inglese quindi 5 stelle
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Posted 5 years ago
K&N did not even pick the palet order up, very long transit time, and when order finally gets K&N likes to delivere at 6 am in the morning. You charged for insurance and i had to fight to get it back on previous order as apparently despite not even beeing exposed to risk if there is no order you still dont return it . I have sent more than 100 parcels with eurosender and had 15% dicount which was ended with not reason. Slovenian eurosender raised the prices for same day pickup with own label pritning and one must know courrier bloody well to get orders picked up...regular user would pay more and then have so much problems ans calls.
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Posted 5 years ago
2ème fois que j’utilise ce service, première fois depuis la Pologne vers la France et cette fois-ci depuis le Royaume-Uni vers la France. Aucun soucis, envoi rapide et efficace. Je ré-utiliserais Eurosender et le recommande.
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Posted 5 years ago
Horrible experience!
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Posted 5 years ago
Uslužnim točni brzi
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Posted 5 years ago
Perfect service
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Posted 5 years ago
Simple, efficient and good pricing. Eurosender remain my preferred option for sending parcels.
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Posted 5 years ago
Great, reliable, affordable.
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Posted 5 years ago
Parcel never delivered!! Despite the fact customer was waiting for it, they claimed that no one was present.. Bad service
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Posted 5 years ago
Delivery time as explained but tracking was not updated so thoroughly.
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Posted 5 years ago
Alles wie immer super gelaufen, es gibt nichts auszusetzen, uneingeschränkte Empfehlung!!
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Posted 5 years ago
:-):-):-);-)
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Posted 5 years ago
Sehr empfehlenswerter Service, alles super gut gelaufen 👍
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Posted 5 years ago
I got what I ve ordered in normal time frame. Thanks
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Posted 5 years ago
I have used Eurosender services 3 times, and I have very good experience with their services and supports.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews