EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ever-present was very easy to work with, they transferred my mini dvd to disc's timely. I'm very happy with the results,”

Helpful Report

(MA - Braintree) - Posted 4 years ago

“This is my second time using EverPresent services. It may seem longer than other companies promise, but they communicate with you along the way and answer all your questions. The quality of the films cannot be any better! Would definitely use them again and recommend them to everyone who wants to pass precious moments from the past to future generations.”

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(CT - Hartford) - Posted 4 years ago

“Excellent service for several 8 mm film reels. Done very professionally. and very happy to have all those memories saved from further deterioration.”

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(CT - Hartford) - Posted 4 years ago

“everything very well. my project was completed on time as promised”

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(CT - Hartford) - Posted 4 years ago

“They were very communicative during the process and did a great job. Very professional”

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(RI - Narragansett) - Posted 4 years ago

“EVERPRESENT was a pleasure to work with. Currently members of my family around the country are looking at films from 70 years ago. We so appreciate the work EVERPRESENT did to make this possible. I especially was impressed with the process of communicating with me throughout the restoration. If only every company and organization would follow this model!”

Helpful Report

(Mail In) - Posted 4 years ago

“Hi I love my dvd that u created from my childhood 35 mm films! I shared them with my 97 year old Aunt who was able to see her mom on them and it was a precious gift to her!”

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(NJ - Montclair) - Posted 4 years ago

“5 videos were transferred to digital format (cloud & flash drive). Quality was excellent & timeline as promised. Project updates were also provided and appreciated. Really great job & would not hesitate to use again.”

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(MA - Newton Headquarters) - Posted 4 years ago

“I was so pleased to find the customer service you provided every step of the way...from placing the order, pick up, phone and email follow-ups, and delivery. I trusted you with my precious videos taken 25-30 years ago and I'm now able to see them whenever I want. And my kids can too! It worked!”

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(NJ - Waldwick) - Posted 4 years ago

“Everpresent was quick and efficient and the quality of the transfers (16mm to digital) was excellent.”

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(ME - Portland) - Posted 4 years ago

“Very happy with the service. Thanks for saving our memories”

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(Mail In) - Posted 4 years ago

“Best comment I can offer is that my Mother-in-Law was so wonderfully excited to see her old Grace Kelly movies again. Cannot thank you enough!”

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(Mail In) - Posted 4 years ago

“They got the job done right, and were very professional. They digitized my 7 VHS tapes which were in European PAL format. Some of the tapes were broken (tape not attached to wheel). Now I have the videos in a digital mpeg files that I can watch easily. The quality is the best one can hope for, considering the low quality source material.”

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(Mail In) - Posted 4 years ago

“Ever present did a wonderful job converting my old VHS family videos into DVD’s.”

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(ME - Portland) - Posted 4 years ago

“I couldn’t have been happier with the EverPresent Team. They kept me informed every step of the way. I have them two boxes fullof old VCR tapes and they turned them into a nice thumb drive with copies for my kids. They even turned the project around in time for Mother’s Day in only a few weeks. Very professional!”

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(CT - Hartford) - Posted 4 years ago

“Very professional company. We were pleased with the results and will be bringing back more soon. The extent of their experience communicated a sense of confidence and they handled the project without issue. The only thing I would like to see change is how they establish communication. Whether placing an order or just needing a question answered, there is a front line group of representatives that take messages. Everything is a call back. A few times these were pretty slow. But this might be limited staffing due to Covid, so perhaps this will improve. (This review form only gave the option of stating 6 to 12 hours or over a week as reply time. There should be something between that. It was more than 6 to 12 hours, but usually less than a week. But it was closer to a week so I chose a week. Thank you!”

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(NH - Manchester) - Posted 4 years ago

“Thank you for all your help preserving our memories. This was a great experience and your work was amazing!”

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(Mail In) - Posted 4 years ago

“EverPresent did an outstanding job converting a voice recording of my Grandfather from 1944. Tge recording was made on a two sided record that requires a special needle to play. EverPresent was able to record it on to a thumb drive. It will be a father's day present for my father. It will be the first time he has heard his father's voice in 18 years. Thanks for helping preserve a piece of my family's history and helping create a new memory as well. Well done EverPresent!”

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(Mail In) - Posted 4 years ago

“Thank you so much for placing my VCR and micro tapes onto a thumb drive. My mother recently passed away and it was so emotional seeing and hearing her voice again!!! Can’t thank you enough!”

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(NJ - Waldwick) - Posted 4 years ago

“The best!”

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(ME - Portland) - Posted 4 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews