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I am disappointed that my local parcel shop, OneStop, Unit 1 Wheelwright lane Coventry has permanently closed but Evri are still trying to deliver to that location.
I have sent messages by chat bot, email and all I get its that the parcel is due to be delivered. I have now missed out on several Vinted bargains due to this and find it very annoying. I have recived refunds, however the bargains are deemed lost, so Evri must have a huge collection of mis-delivered items. Very poor customer service.
There must be many customers in this situation; the delivery drivers must be able to see the shop is closed and there are huge posters on the windows indicating it will not re-open, so why is Evri not arranging an alternative location?
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- Kat Hall
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I responded telling them the problem was that they had collected but were telling me they hadn’t I then got another useless response saying they were sorry my delivery was late, unbelievable! Do they actually read their emails at all, I don’t know how much clearer I could be.
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- Deborah Withers
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Evri keep saying parcel is on it’s way and will be delivered today for 3 consecutive days, still no delivery made. Delivery is at a drop box..
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- Anonymous
