Excellent Photo Reviews

Name: Excellent Photo
Address: 5387 Park Avenue, Montreal, Montreal, Quebec
Rating: 4.80

4.8 Rating 1,644 Reviews

95 %

of reviewers recommend Excellent Photo

4.8

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Excellent Photo 5 star review on 2nd June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My camera bag came quite quickly. Was as described.”

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Posted 1 year ago

“Ordered a battery! Shipped quick. Priced cheaper than anyone else.”

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Posted 1 year ago

“Service rapide”

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Posted 1 year ago

“Overall, EP is just ok.”

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Posted 1 year ago

“Super service . Simple et sans souci”

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Posted 1 year ago

“Online chat was great and helped my chose the right product. And it was delivered super fast! The product was just as promised.”

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Posted 1 year ago

“always an amazing experience from the guys. Wide range of product also”

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Posted 1 year ago

“Perfect delivery!”

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Posted 1 year ago

“Parfait très bon service merci”

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Posted 1 year ago

“I ordered a few things online during one of their Holiday Sales which were all exceptional. The products were delivered promptly and in perfect condition. I did return one of the products that was smaller than I thought and I must say the after-service was terrific and problem-free!”

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Posted 1 year ago

“Purchased a camera through their online service. Everything worked as it should. Very happy with ExcellentPhoto and my new camera! All communication was live chat and email. Well done!”

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Posted 1 year ago

“So so grateful and thankful to Excellent Photo for giving me the opportunity to have my own gear through the Affirm instalment payment plans. I would not have been able to afford it otherwise. Everything from the start of the purchase transaction to the delivery was excellent, just like the name of the store. Thank you for helping small business owners like me.”

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Posted 1 year ago

“Great product selection. Fast delivery. Excellent thanks!”

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Posted 1 year ago

“I had never heard of this shop and was searching the entire USA for the new Canon 24 - 105mm 2.8 Z lens. I called and they actually had it in stock! Although a bit skeptical about purchasing a $3K lens from Canada, I took the chance with a credit card. I received the lens today and I am OVERJOYED! It was new, unopened and flawless. It was actually a tad cheaper than buying it from Canon and as I mentioned before, "No camera outlet had it in the US including Canon!" I can't thank excellent photo enough, the lady on the phone was friendly and professional and I paid for 3 day shipping and it was only 3 days. I can't say enough how happy I am to be one of the few in the US to have this lens in my hands.”

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Posted 1 year ago

“Excellent service, merci Livraison rapide”

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Posted 1 year ago

“I have been meaning to get in touch. The camera I ordered is not working. Can we get a replacement/ exchange please?”

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Posted 1 year ago

Hi Valerie, the team replied to your email that you sent at the same time as this review, please make sure to reply to them so they can assist you correctly!

Posted 1 year ago

“Awful, Never received the item in the time which was stated. Now left the country.”

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Posted 1 year ago

“I have never ordered from Excellent Photo before but their sale on the Benro monopod was too good to pass up. The order shipped and arrived before Christmas - really happy about that. Will be keeping my eye on sales now and definitely will be re-ordering from this store.”

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Posted 1 year ago

“Good price and good service”

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Posted 1 year ago

“Excellent website. Easy to find your products. Quick delivery. no issues”

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Posted 1 year ago

Excellent Photo is rated 4.8 based on 1,644 reviews