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Excellent Photo Reviews

4.8 Rating 1,762 Reviews
95 %
of reviewers recommend Excellent Photo
4.8
Based on 1,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent customer service and fast shipping. Thank you
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Posted 2 years ago
Excellent service, VERY fast delivery! Most likely I’ll shop here again; highly recommended.
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Posted 2 years ago
nice store..fast shipping
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Posted 2 years ago
Well what a great company I bought some photo equipment from these guys and I can they really met all my expectations Can't really say that about everybody these days especially when it buying stuff online you got to be careful these people are legit
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Posted 2 years ago
Was skeptical not knowing the business, especially with the price difference between the others I looked at, so googled reviews and had lots of positive feedback. Bought the earbuds but didn't receive confirmation after a week, emailed them they sent me the tracking number and received them. Thanks.
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Posted 2 years ago
The products are good but customer service is not.I had an error with my order - they sent the wrong product and I have tried to call - no answer - and to speak with someone onll their chat option. Someone respinded days later and I replied right away - still no reply nor resolve and it has been over a week.
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Posted 2 years ago
Once again, ExcellentPhoto delivered quickly and without issue. The 7artisans 35mm lens I purchased works like a charm. Clean, clear video, can't complain about anything. Will definitely be back to fill out my 7artisans lens set with ExcellentPhoto.
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Posted 2 years ago
Until yesterday, I was not familiar with this company. I was looking for a camera harness from a Canadian retailer, searched this company's web site, asked a question of their agent via the Live Chat function, which was answered promptly. I placed an order at 2:30 pm on Tuesday. Got immediate confirmation and a Canada Post tracking number, and an online receipt, and the product was delivered at 11:00 am Wednesday. Impressive service.
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Posted 2 years ago
Thank you Bob!
Posted 2 years ago
Got my order when I expected it. No damage. As expected. No complaints :).
Excellent Photo 5 star review on 2nd May 2023
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Posted 2 years ago
Thank you Ryan!
Posted 2 years ago
Fast and hassle-free experience.
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Posted 2 years ago
Was denied exchange request due to the item “having scratches and signs of use”. The item was in my possession for 75 minutes and was in mint condition… unless taking it out of the packaging and setting it on your table counts as “signs of use”. Brutal!
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Posted 2 years ago
My Nikon Z85 f/1.2 S arrived in a timely manner. Very satisfied!👍
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Posted 2 years ago
Great place to buy
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Posted 2 years ago
Gotta love ExcellentPhoto! When everyone else was sold out (or still running Pre-Order banners), ExcellentPhoto had my lens in stock. I paid, they shipped it right away, and it was in my hands in days. Very happy!
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Posted 2 years ago
Smooth transaction. Recommended.
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Posted 2 years ago
Smooth transaction. No surprises.
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Posted 2 years ago
Excellent Prices and Selection!! Quick Delivery!! Will purchase again!!
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Posted 2 years ago
The package was returned without opening it, because it arrived too late. I have not heard about the refund yet, though I did write earlier. Please let me know that the refund is in order. The package was refused and returned at the post office.
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Posted 2 years ago
The package was returned without opening it, because it arrived too late. I have not heard about the refund yet, though I did write earlier. Please let me know that the refund is in order. The package was refused and returned at the post office.
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Posted 2 years ago
Very fast shipping!
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Posted 2 years ago
Excellent Photo is rated 4.8 based on 1,762 reviews