Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic. Came in great condition , I’m very happy with it.”

Helpful Report

Posted 6 years ago

“First class service.”

Helpful Report

Posted 6 years ago

“It arrived really well packaged and very quickly. My son is very pleased with it.”

Helpful Report

Posted 6 years ago

“Reliable and consistent. Pleased.”

Helpful Report

Posted 6 years ago

“Excellent quality live food and prompt delivery!”

Helpful Report

Posted 6 years ago

“Very satisfied, will use again! The order came super quickly and items were great quality. Completely kitted out our bearded dragon box and he loves it! We got more than we bargained for as the beech chips we ordered came with an additional family of earwigs but nothing we can't handle. Otherwise brill! Thank you!”

Helpful Report

Posted 6 years ago

“Order was well packaged and arrived promptly, very satisfied with the products and level of service.”

Helpful Report

Posted 6 years ago

“Great service! Quick and easy!”

Helpful Report

Posted 6 years ago

“Thank you for a prompt service”

Helpful Report

Posted 6 years ago

“Very fast turnaround. Ordr teceived promptly snd well packaging. Can't fault the service”

Helpful Report

Posted 6 years ago

“Exotic Pets have been brilliant dealing with our order from being to end. They were able to get us what we needed during lock down and everything arrived on time and in great order. This was for a 11th Birthday present and we are first time Leopard Gecko owners. Karen has be brilliant with after care and she made time to talk to my son and answer his questions. Many Many thanks.”

Helpful Report

Posted 6 years ago

“The faunarium I ordered arrived in good time well packaged&I am very satisfied with the purchase+service as usual. Thank you.”

Helpful Report

Posted 6 years ago

“Received item, good service from exotic pets, shame about the quality of the vivarium, not really worth the money but that is not the fault of exotic pets, it is the company that makes them. Very happy to continue purchasing from exotic pets.”

Helpful Report

Posted 6 years ago

“Very pleased with product and prompt service”

Helpful Report

Posted 6 years ago

“So far everything came on time.”

Helpful Report

Posted 6 years ago

“Product was exactly as described & delivery quick. Website was easy to navigate to find what I wanted.”

Helpful Report

Posted 6 years ago

“So friendly and could not be more helpful Live food is fab Thankyou for all your help”

Helpful Report

Posted 6 years ago

“Very good customer service rang to inform me that they didn't have the specific item but had a similar one very good delivery service would definitely recommend to everyone”

Helpful Report

Posted 6 years ago

“The service I get from Exoticpets.co.uk is really good. I'm disabled and can't get into the shop but there products and animals are always good quality and there customer services are exceptional.”

Helpful Report

Posted 6 years ago

“Really high quality, well packaged and good communication. Excellent value for money and I plan to use you again for this.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews