Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product is great and the speedy service second too none.thank you”

Helpful Report

Posted 6 years ago

“Excellent service. Fast delivery and well packed.”

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Posted 6 years ago

“Easy to order, delivered on time.”

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Posted 6 years ago

“Excellent service and excellent product. Very happy with this pet store and will be using them again.”

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Posted 6 years ago

“Quick easy reliable.”

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Posted 6 years ago

“Very helpful over the phone arranging delivery of the Royal python snake, also altered my order to the right size mice wich was helpfully.”

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Posted 6 years ago

“Great products can’t say anything bad, obviously due to the virtue shipping was a little bit long but it’s not anyone’s fault. Good quality items I purchased was hesitant because I hadn’t seen this site before but it’s great highly recommended!!”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Brilliant service. The pet I required turned up and was perfect and healthy. Very happy experience with this company”

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Posted 6 years ago

“Amazing service , highly recommended”

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Posted 6 years ago

“I normally visit my local pet shop to buy live food, but even then, there's usually some dead insects. Very impressed with Exotic Pets, I received live, healthy insects, not a single dead one at all. Had my doubts about how fast the delivery would be (lockdown has slowed the mail), but they arrived very quickly and well wrapped up. It takes a lot for me to be impressed enough to leave a 5 star review, but these guys have definitely earned it.”

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Posted 6 years ago

“recieved what I ordered and in the time frame specified. very happy”

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Posted 6 years ago

“Very happy with Service emailed and rang and they exotic animal safely”

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Posted 6 years ago

“Was very happy with my order, would definitely use again”

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Posted 6 years ago

“Really fast delivery even in lockdown. Product was awesome and my pet loves it. Great service.”

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Posted 6 years ago

“Very quick delivery, excellent price. Will definitely be using again.”

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Posted 6 years ago

“Customer service was really good and got great advice and responses fairly quickly. Ordered a tank for a turtle it came in reasonable amount of days considering the circumstances. The tank and other supplies came packed really well. Really happy with my purchase definitely and recommend. I’m also currently planning on purchasing a turtle from here.”

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Posted 6 years ago

“Arrived in perfect condition and the tank and calcium powder are great. Even during the pandemic the shipping was incredibly fast (not in the expected 1-4 days but I was expecting a delay. It arrived in 7 and I’m perfectly happy with that in these circumstances). Will be ordering again!”

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Posted 6 years ago

“I ordered Xl black crickets they arrived in tip top condition will be ordering more”

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Posted 6 years ago

“Cages arrived on the day promised and were exactly as described. Very happy with service”

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Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews