Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Butterfly Agama and a Curly hair Tarantula both brilliant good communication highly recommend also I buy live food which is always spot on.”

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Posted 6 years ago

“Great communication, excellent service and advice. Many thanks.”

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Posted 6 years ago

“Hi the lady that served me over phone to order my anole lizards was fantastic and so helpful. I will definitely use this service again. Lizards are amazing also ready to place next order soon”

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Posted 6 years ago

“Cant thank them enough will definitely buy again”

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Posted 6 years ago

“Very pleased with my item when it arrived no damaged at all but delivered did take a long time to process after purchasing this item I call the staff and they were very friendly, just would be nice to know when your item is dispatched a delivery day time slot is given as it a guessing game but overall very pleased its here”

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Posted 6 years ago

“Easy to use website, the only thing i did not recieve was a text to say my spider was being delivered on the day. Apart from that happy with my purchase”

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Posted 6 years ago

“Recently bought a Yemen chameleon arrived in great condition correspondence right up to delivery was fantastic will definitely recommend and will purchase again”

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Posted 7 years ago

“Tortoise are very nice”

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Posted 7 years ago

“Always excellent service”

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Posted 7 years ago

“Amazing got my spiderling next day, so happy with my curly hair.”

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Posted 7 years ago

“Very quick delivery and easy to use Website would definitely recommend thanks”

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Posted 7 years ago

“Good Quality”

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Posted 7 years ago

“Our Arizona desert blonde tarantula arrived safe and well. Great company to deal with.”

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Posted 7 years ago

“My curly hair tarantula was in good condition and has already started to grow it is eating fine and drinking Very good pet shop”

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Posted 7 years ago

“I ordered a light for my turtle tank, it came nxt day, exceptional service will order from here again”

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Posted 7 years ago

“I recently purchased a Tarantula for my collection from Exotic-pets.com. I received a perfect pleasant experience with the sales team. Prompt response to telephone calls and emails. I definitely recommend them. 🌟🌟🌟🌟🌟”

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Posted 7 years ago

“I've been using Exotic-Pets for quite a while now and have yet to be let down, there good on stock, good on prices everything I've ordered has arrived on time or earlier than expected...”

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Posted 7 years ago

“I was looking for a mantis for my son, despite the short notice the staff did everything they could to get it to me on time. Brilliant customer service, quick delivery. Very happy. Thank you very much.”

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Posted 7 years ago

“Love this online shop! Everything I need. Ordered items twice now, with super fast delivery, will definitely be ordering again.”

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Posted 7 years ago

“I had been trying all this year to get hold of some oriental fire bellied toads so I was really happy when they became available at Exotic pets as I have now made four separate orders for frogs/toads and I have always been 100% happy with the service and the animals. I would rather buy from Exotic pets than anywhere else, their customer service is brilliant and every frog or toad I have bought has always been healthy and active upon arrival. They are packaged well too. I would recommend Exotic pets every time. I would give 10 stars if possible.”

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Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews