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Exotic-Pets.co.uk Reviews

4.7 Rating 1,830 Reviews
93 %
of reviewers recommend Exotic-Pets.co.uk
4.7
Based on 1,830 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Exotic-Pets.co.uk Reviews
Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024
La Ta
Exotic-Pets.co.uk 5 star review on 28th June 2023
Liam Rafferty
Exotic-Pets.co.uk 5 star review on 21st June 2023
William Stewart
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 7th June 2023
Emily Dulston
Exotic-Pets.co.uk 5 star review on 18th May 2023
Craig Bond
108
Anonymous
Anonymous  // 01/01/2019
My order of fruit flies arrived quickly and well packaged. Now my Mantids are enjoying their delicious fruit flies. I will order from here again when they get stocked on some mantids :)
Helpful Report
Posted 7 years ago
Very happy with my latest order and will definitely recommend exotic-pets.co.uk
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Posted 7 years ago
Thank you for your recent review. I have scanned our email system and phone log and I cannot find any record, of you informing of us a spider arriving DOA. Had you of contacted us, we would have requested a digital photograph and if appropriate, issued an immediate refund/replacement. I have emailed you directly regarding this issue and if you can reply to my email or call me directly on 01246 568390 then we can discuss this situation further. Best regards Chris
Posted 7 years ago
I have previously bought brown crickets from Pets at Home and have always been disappointed by their high mortality. I have also been concerned about their welfare: our farmed cattle etc are produced for food also, but we are rightly outraged when basic requirements of food and water are denied during their live transportation. The crickets bought in store have an uncertain 'shelf life' and are kept without access to food or water gel. My purchase from Exotic Pets, on the other hand, arrived promptly and I did not find any dead crickets within the three packets delivered. They are also the liveliest crickets I have ever seen and so far their mortality (other than being eaten by my gecko) has been virtually negligible. I am very impressed by this, my first introduction to Exotic Pets. And I'm not being paid to say this!
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Posted 7 years ago
Picked up my new Marbled Salamander along with a few other bits using their click & collect option and the whole process couldn't have been smoother! Everything was ready as soon as I arrived and the staff we're super friendly and helpful! I would highly recommend these guys and will definitely be using them in the future!
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Posted 7 years ago
This has been my first experience with Exotic Pets and l'm glad to say every order has been easy and professional Good website and helpful advise.
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Posted 7 years ago
Thank you very much we ordered a Mexican red knee spidering and it's arrived nice and healthy and is eating well couldn't of been more happy will definitely recommend.
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Posted 7 years ago
Very good and delivered on time x
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Posted 7 years ago
These guys dealt with my email questions very promptly even as it was between christmas and new year and the quality and price of goods is excellent..
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Posted 7 years ago
Excellent service many thanks
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Posted 7 years ago
I ordered Frozen mice which were delivered in a freeze pack by 10am the next morning they were still frozen on delivery and I was very happy with how they were packed and delivered. I'll be ordering again soon. Thanks you
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Posted 7 years ago
Have ordered several slings from these guys, as well as equipment. Always a positive experience! Will always happily recommend.
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Posted 7 years ago
quick and easy
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Posted 7 years ago
Excellent service
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Posted 7 years ago
I have never ordered a live animal via the internet for delivery before. However, any fears I may have had were unfounded as Exotic Pets delivered a beautiful baby Bearded Dragon to my daughter on time, and in perfect condition. He/she (don't know which yet) has settled in perfectly without any problems, and appears completely healthy and happy. Many thanks.
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Posted 7 years ago
Have made a few purchases now and never had a problem.
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Posted 7 years ago
Friendly, helpful and informative staff... fast delivery... excellent service. Got a juvie metallic tree spider for my daughters Christmas and she loves it! 😁 our thanks to the team x
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Posted 7 years ago
First class service -small item missing from my order, phoned up and there was no quibble, just posted straight out.
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Posted 7 years ago
Excellent service and advise very efficient
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Posted 7 years ago
Was a good company and cheap :)
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Posted 7 years ago
Arrived on time, can't fault anything. W B A ? Defo.
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Posted 7 years ago
Exotic-Pets.co.uk is rated 4.7 based on 1,830 reviews