Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,832 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most probably the best reptile website ever! It has everything you need: Great packaging Great animals And hands down the best customer service out there! Always quick responses and good explanations Thanks exotic pets And personally Chris who helped me all the way Kaine”

Helpful Report

Posted 8 years ago

“They offered lots of helpful advice, purchasing and delivery was easy to organize and on time, the animal a Common Snapping Turtle is in excellent shape and very friendly given its species I have not been snapped at once and arrived with a heat pad before 12am it was actually before 9am they arrived so spot on!”

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Posted 8 years ago

“Turtles were safe and healthy. Staff who i spoke to on the phone, were helpful and kind. Would recommend.”

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Posted 8 years ago

“Loved the joke... will be asking for 1 every time i order now. Came fast and well packaged cheeres”

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Posted 8 years ago

“Extremely helpful. Accessories are well priced and my new tarantula arrived healthy, happy and on time. Will be using again soon.”

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Posted 8 years ago

“My toad was shipped to me on time and was packaged for comfort and safety. She arrived happy and content and in a good and healthy condition. She settled immediately and is eating well, which is always a good sign.”

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Posted 8 years ago

“My goods came very well packed. The customer service was excellent and they replied to my query within minutes of me sending it. My goods were excellent value and I would certainly use them again.”

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Posted 8 years ago

“Quick and efficient delivery of quality products.”

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Posted 8 years ago

“A* Good quality, quick delivery”

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Posted 8 years ago

“Fantastic service.”

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Posted 8 years ago

“Absolutely amazing service. Have ordered multiple times and not had a problem. Everything comes well packed and in perfect condition. Would 100% recommend :)”

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Posted 8 years ago

“Excellent service, quick postage and a healthy mantis suppied. Have recomended to family and friends”

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Posted 8 years ago

“🙃 🕷🐜🐌🕸🐚🐞🐝🐍🐢🐙🦑🦀🦂🦎”

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Posted 8 years ago

“Very responsive, helpful and value for money.”

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Posted 8 years ago

“Bought a giant millipede for my grandson, who has Autism. He's been desperate for a pet and we had previously seen a millipede belonging to someone else. He absolutely loves it and it has settled well into its new home.”

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Posted 8 years ago

“The usual well packed order arrived very quickly .I am very pleased with the order thanks very much.”

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Posted 8 years ago

“first time customer, excellent service. couldn't make the date I requested for delivery, promptly rang as soon as my order went through and arranged a next day delivery. Product arrived next day and no issues with condition.”

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Posted 8 years ago

“My animals came in good health would definitely recommend exotic pets. I bought a millipede and Mexican red knee spiderling.”

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Posted 8 years ago

“Well packed millipedes, delivered quickly.”

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Posted 8 years ago

“We have ordered from you before, and things always go to plan! The animals are healthy and well packaged, and deliveries come promptly. Prices are reasonable and customer service excellent. Thank you!”

Helpful Report

Posted 8 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,832 reviews