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Exoticca Reviews

4.6 Rating 1,114 Reviews
92 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
A fantastic first experience with Exoticca on the most incredible trip to Rajasthan. Our guide - Narendra - was excellent. We loved every minute and are already planning another trip for 2026.
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Posted 10 months ago
Hi Mr. Bauer, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 10 months ago
Well organised and interesting trip to Indonesia with multiple transfers which were all well organised and punctional. Local guides and drivers were friendly and knowledgeable. An unforgetable experience and good value for money.
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Posted 10 months ago
Hi Tim, We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Regards, Exoticca
Posted 10 months ago
Professional and helpful service from Vin
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Posted 10 months ago
Hi, We’re really grateful and appreciate you taking the time to share your rating with us. Regards, Exoticca
Posted 10 months ago
Had very good trips to Turkey and China. Schedule for Garden Route in S Africa not so good. I think Exoticca is getting so popular that their telephone customer service is not what is was and they need more responders as it’s maddening to hang on for over 20 minutes for simple question (yes I now there’s the chatbot but not always useful!). Ruth very good. One thing to point out: the future credit should be for the passenger, not the person who booked the trip. It could be a gift for example. Tiresome to have to sort out what should be straightforward!
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Posted 10 months ago
Hi Alison, Thank you very much for your feedback and for traveling with us to Turkey, China, and South Africa! We're delighted to hear that you had great experiences on your trips, and that Ruth provided excellent service. We also truly appreciate your constructive comments regarding our customer service. As you pointed out, demand has grown significantly, and we're actively working to improve response times and expand our support team to better assist our travelers. We understand how frustrating long wait times can be, and we apologize for any inconvenience caused. Regarding your note about future travel credit, we recognize the importance of flexibility and will take your suggestion into account as we continue refining our policies. Thanks again for your trust in Exoticca — we hope to welcome you back on another adventure soon! Regards, Exoticca
Posted 10 months ago
Nil Castilblanco was extremely efficient and helpful in booking two holidays each from two different airports. Thank you.
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Posted 10 months ago
Hi Lindsay, Thank you so much for taking the time to leave us feedback. Regards, Exoticca
Posted 10 months ago
The whole trip was brilliantly organized right from pickup at Cairo airport to the end of the trip. Two internal flights were also managed really well. Our constant guide Elia Boctor was helpful at all times and so knowledgeable. He was patient with us and always had a smile. Very impressed. The trips were wonderful. I think we saw all the great sites and we were transported from one place to another in comfortable coaches. The Nile cruise was serene with haunting thoughts of the great Pharaohs sailing the same waters thousands of years ago. There is magic in Egypt. So happy I went on this holiday.
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Posted 10 months ago
Hi Kiaser, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! Regards, Exoticca
Posted 10 months ago
This group holiday to the Balkans was a huge success, thanks to the wonderful travel companions, excellent organization, and a knowledgeable tour guide. The itinerary offered a great variety of activities, from exploring ancient cities to hiking, visiting cathedral, mosques, and areas of outstanding natural beauty. The trip was a seamless and enjoyable experience. I wouldnt hesitate to recommend and am looking forward to booking my next trip with Exoticca
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Posted 10 months ago
Hi Nasreen, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Regards, Exoticca
Posted 10 months ago
The ‘Mesmerising Peruvian Dream 360’ tour certainly lived up to its name, a complex itinerary with internal flights, bus, train and taxi travel arrangements all delivered very smoothly, an excellent way for a first time visitor to see the best of Peru.
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Posted 10 months ago
Hi, Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Peru. We look forward to welcoming you back soon! Regards, Exoticca
Posted 10 months ago
Istanbul holiday was value for money. So much to see. Would go again.
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Posted 10 months ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 10 months ago
We enjoyed exploring trips via the Exoticca app and booking was simple. Our previous experience tells us that we will get an exciting adventure at the right price.
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Posted 10 months ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 10 months ago
Great service, 5 star throughout, excellent holiday, the trip of a lifetime and the local guide Isis was incredible. We had lots of excursions with a very full itinerary including multiple flights, but everything went seamlessly
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Posted 10 months ago
Hello Billy, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 10 months ago
Excellent experience barring bad flight times value for money
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Posted 10 months ago
Hello Mr Khan, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 10 months ago
Customer service was great
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Posted 10 months ago
Hello, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 10 months ago
Great customer service local guides were amazing during the civil riots in Nepal ensuring our safety. Absolutely gutted to have missed half of the experience in Kathmandu due to military cerfews
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Posted 10 months ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 10 months ago
Brilliant value, top agency who offered the right amount of support and information. CS reps responsive and response times quick. Gave a link for support when we were in Japan - who were also helpful and didn't leave us hanging. Exoticca app works well, too.
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Posted 10 months ago
Hello Alastair, Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Regards, Exoticca
Posted 10 months ago
The whole holiday was a wonderful package. Right from the price to tour that included internal flights, accommodation and coaches, included tours and iternary everything was faultless. The only issue I had was I had to pay an additional 221 pounds on check in luggage on my international flights. It would be good if this was part of the ticket price. The information provided was gandy, tge guides were helpful and informative. I look forward to travelling with Exoticca again.
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Posted 10 months ago
Hello Agnes, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 10 months ago
Just booked a holiday to Panama and Carlos was very helpful getting us the best price for it. This will be our second trip with Exoticca and we are really looking forward to it.
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Posted 10 months ago
Hello, We’ll continue working hard to make every interaction with Exoticca exceptional and memorable. Regards, Exoticca
Posted 10 months ago
Very good and patient on booking
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Posted 10 months ago
Hi Kuldeep, Thank you so much for taking the time to leave us feedback. Regards, Exoticca
Posted 10 months ago
Thoroughly enjoyed our South Africa trip. It was so well organised and we felt comfortable that at each stage there would be appropriate assistance for pick ups etc. Exoticca was recommended to us and I would happily use them again and also recommend to others
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Posted 10 months ago
Hi Douglas, We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Regards, Exoticca
Posted 10 months ago
We had a superb trip to Peru Ecuador and Galápagos- our trip was great - we had a combination of our own tours and exoticcas ans all were excellent. Only issue was Galápagos hotel was being renovated and no facilities so we decided to move. Only at that point the customer service was challenging as they seemed to focus on that we wouldn’t get money back when all we wanted was to move to a hotel that had facilities planned and wasn’t a building site. We sorted our own hotel a few doors away which was lovely and made the end of our amazing holiday perfect.
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Posted 10 months ago
Hi Julia, Thank you for your kind words! We’re thrilled you enjoyed your Peru, Ecuador, and Galápagos trip. We appreciate your patience and are glad that you were able to find a nearby hotel that made the end of your trip perfect. Regards, Exoticca
Posted 10 months ago
Exoticca is rated 4.6 based on 1,114 reviews