Hi Tony,
We're so glad to read that our team made your booking process smooth and enjoyable. We appreciate your feedback and look forward to helping you with your upcoming holiday!
Regards,
Exoticca
“Fantastic price. Very efficient taking of details over the phone by VIN ? Everything confirmed, flights booked & ready to go. 4th trip with Exoticca & they've been brilliant every time so far.”
Hi,
Thank you so much for your kind words.
We always want to achieve total satisfaction from our customers and we would love to know what we can do to make your experience 5 stars.
We sent you a DM so that we can contact you and offer you further assistance.
Regards,
Exoticca
“We’ve just booked our 12th trip with Exoticca. Going to Costa Rica, ably assisted once again by Carlos. It is difficult to beat their combination of variety of destinations at good value for money.”
Hi Roland!
Thank you for your kind words and support. We’re grateful to have you as a valued customer.
We can't wait to have a 13th trip with you!
Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Exoticca
“My booking went great because Melanie is a fantastic, knowledgeable, lovely travel agent. She listens all my concerns and has a good answer to every single question. I am really sure my trips in Peru and Indonesia will be a great capital of memories. My first trip with Exoticca has been in Jordan where Jafar exceed my expectations! Thank you again Melanie and Jafar!”
Hi Carmen,
Your feedback made our day! We are ecstatic to hear that you had a great time on your trip to Jordan.
Lovely picture by the way!
We can’t wait to welcome you back for another fantastic experience.
Regards,
Exoticca
Hello David,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“Had a great experience booking our 2025 trip to Vietnam. We had spent some time on the website, but speaking to Ruth made all the difference.
Answered all our questions, found a great flight for us and talked through all the details we were wondering about.”
Hi Philip,
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our services. We are sure that you'll have an amazing trip in Vietnam!
Regards,
Exoticca
Hi John,
Thank you for sharing your experience with Exoticca and for the positive rating.
If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Regards,
Exoticca
“Felt really pressured to buy asap (almost like all the warnings you recieve about scams), was told they are giving me discount, it turns out it was just the standard ones i would have recieved just signing up through the website, and now, trying to contact them about other credit in my wallet and they dont even reply anymore since they already got my money....”
Hi,
We are sorry to hear that you are not happy with the services offered so far.
We would like to offer further assistance. We sent you a DM requesting your booking ID so that we can help you better.
Regards,
Exoticca
“Booking our latest trip to Morocco was very easy with good advice over the phone. This is our fourth trip with Exoticca (Turkey, Vietnam/Cambodia, and South Africa) and we have had nothing but great experiences at a price which is consistently unbeatable. Local tour companies deliver travel, transfers tours and in our experience provide outstanding service and great local knowledge. Airport meet and greet can be confusing at times but we have never been let down. Hotels are always of a good standard but sometimes on the outskirts of towns. Flights are good value and often indirect so choose carefully at the point of booking. We are experienced travellers historically organised travel independently but we could not achieve the price point or the range of places on offer for the price that Exoticca offer. Communication is undertaken primarily through their app, which for us is not a problem.”
Hi Mark,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“Just booked trips to Morocco our third trip with exotica!
Carolina who I spoke to was very helpful and friendly! We were meant to go to Morocco last year but my husband broke his leg so we had to cancel so fingers crossed we get this time!”
Hello Lesley,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
“Always have received excellent service from Exoticca
Cannot so far raised any issues with travel we have booked with them
Staff ever so helpful and friendly and always answered all queries appropriately
Would recommend them for travels any time”
Hi Turabali,
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“I've been to Egypt, India, Morocco, Jordan, Japan, Malaysia and Albania with Exoticca. I choose them because they offer value for money. I don't expect the best hotels but so far they have been in safe areas, and not far from the city centre, with comfortable beds and quiet rooms - i.e. with the most important aspects covered. Occasional hotels have been seriously enjoyable. The local tour guides vary in quality but so far the worst (Morocco) has been average and the best ones, such as in Albania, were essential to fully understanding the country. My only complaint was that I used their feedback form to make constructive criticism about my Jordan journey and received no response.”