“The Agent was very helpful in booking the holiday. I had expected to have some difficulty in using my Exotica credit for another person. However, Emma made it very simple to do so, well done to her. I would use Exotica again for my travel plans.”
Hi David,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
“Customer service is first class
Price is unbearable and you get discounts.
Holiday was outstanding went to Uganda 🇺🇬 was amazing everything was spot on
Just booked an Albania trip for next year
Maya was so helpful and friendly
Managed to get a £350 discount on my holiday as well
Wi def use again”
Hi Lisa,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
“Booking process with Manuel was quick and easy. Normally a group booking is quite stressful but he was efficient and polite……I’m hoping the actual holiday will be a reflection of his service!”
We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Regards,
Exoticca
“Thank you so much (Pino?sorry if o got your name wrong)for your patience with me and for doing exactly as you said calling me back and giving clear instructions and help I am now very happy with my booking to China!!!and with the great price,super flight times,roll on 2026”
“My initial conversation was with Helen who is lovely. She answered all my queries patiently and professionally. On the day Helen was the forfront of Exoticca and my first time booking was because of her as she gave me lot of comfort and confidence.”
Hello,
We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future.
Regards,
Exoticca
Hi,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Regards,
Hi Rosy,
Thank you for your support. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Regards,
Exoticca
“Maya was so helpful in helping me book my holiday to Chile. She answered all my weird and wonderful questions and then held my holiday while I went away to think about it. Great customer service as always. This is my 4th holiday with Exottica and always had good experiences with them”
Hi,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Regards,
Hi,
Thank you for your review. At Exoticca, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Regards,
Exoticca
“Been trying to contact this company with a couple of simple queries about our trip but since I paid the deposit unable to get an answer on the phone, I emailed the guy I spoke to when I booked, no reply, chat is just a bot and doesn't work, online help form very restricted to queries - very poor won't use them again!.”
Hi,
We are sorry to hear that you are not satisfied with our assistance.
We would like to clarify that once the booking process is completed, the agent who assisted you during the booking is no longer your point of contact. Instead, you are supported by our dedicated post-sales team. You can reach them via email, by phone, online form or through live chat.
One of our agents has already contacted you to double-check if we can still offer assistance with anything. Please check your inbox.
Thank you in advance.
Regards,
Exoticca