Hello,
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with!
Regards,
Exoticca
“We went to India last May with Exoticca. We had a great time, the itinerary was well put together, the hotels were mostly good although we changed the one in Delhi. The hotel was in the business district with nothing close by and no bar facilities. We complained and the guide organised another hotel which we paid substantialy more for and more than if we had booked it direct. We pointed this out to Exoticca on our return and received a voucher by way of compensatiom.
We have just booked China 360 with them and are very happy with the service from Meri on the phone. Everything was double checked before payment and all the information regarding the visa was given. Looking forward to having the same great time as we had in India. Would definitely recommend.”
Hello Carol,
Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.
Regards,
Exoticca
“Knowledgeable and helpful customer service staff supported me to book the trip and being able to hold the price for 24hrs enabled my travel partner to check all details were correctly entered as well.”
Hello Tracy,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your booking experience with us. Your kind words mean a lot to our team!
We look forward to welcoming you on your trip.
Regards,
Exoticca
Hello,
We’re really grateful and appreciate you taking the time to share your rating with us. Your kind words mean a lot to our team!
Regards,
Exoticca
“Excellent customer service, price, delivery and refunds. Helpful and obliging staff.
We have enjoyed trips to Costa Rica, Equador and the Galapagos. Looking forward to visiting Iceland next.”
Hello,
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Regards,
Exotica
“Spoke to Vin today and booked a holiday. He was extremely helpful and clear as to what was included and the price of the holiday. In terms of customer service 10 out of 10.”
Hello Shelia,
Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know! Your kind words mean a lot to our team and we look forward to welcoming you on your trip!
Regards,
Exoticca
“The agent explained everything very clearly and answered all my questions about the tour. Everything looked and sounded so exciting that I hardly needed time to consider. The cost was extremely competitive and once I had accepted the quote, I was really I impressed with the administration and online information package. It gives me great confidence that the tour will be first class! Looking forward to everything.”
Hello,
We appreciate your feedback and are delighted to know you enjoyed our booking experience. Your satisfaction is our top priority, and we look forward to serving you again soon!
Regards,
Exoticca
“Great customer when booking my tour to Morocco. The customer service person was knowledgeable and answered all my questions. I'm excited about the trip!”
Hello,
We’re really grateful and appreciate you taking the time to share your rating with us - we cant wait to welcome you on your adventure!
Regards,
Exoticca
“I have booked with Exoticca before went to China was very good no problem at all everything was organised very well
I have booked to go to Peru Argentina & Brazil in Narch this coming March
Everything was so smooth and very helpful
I just booked my next year to Vietnam & Combodia again very helpful and understanding
Thank you guys for doing a great jobs
Thank you Yasmin and Ellias
Keep up the good work”
Hi Sitara,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
“Austin was just lovely - nothing was too much trouble for him. It was clear that he was extremely well informed and was able to answer every question before and after booking.
Prior to booking, I had researched the cost of various tours to Columbia - no company could compete with Exoticca on price and flexibility.”
Hi Kim,
We are so glad you had a positive experience with Exoticca. Your support is invaluable to us. Looking forward to seeing you again soon!
Regards,
Exoticca
“I have only got to the booking stage, but had really clear helpful advice and information and a call back once I had a chance to discuss with my partner at which point I went ahead and booked. Thank you Manuel”
“Just booked our second trip with this company! Great value for money, always super helpful and quick getting back to you if you have any queries. Contrary to some reviews you can choose to pay using either credit card or bank transfer! Fabulous itineraries on offer! Great company, I would highly recommend!”
Hi,
We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.
Regards,
Exoticca
“Booked two trips with Julia.
Very helpful , efficient and a loveky manner.
Let’s hope the trips are as good as the customer service/ sales team. 😂🤞🏼
Thank you.”
Hi,
We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!
Regards,
Exoticca
Hi Nicholas,
We appreciate your feedback and are delighted to know you enjoyed our Customer Service. Your satisfaction is our top priority, and we look forward to serving you again soon.
Regards,
Exoticca