Expend Reviews

Name: Expend
Address: 10, Finsbury Square, London, 10, Finsbury Square, London, City of London
Rating: 4.68

4.7 Rating 567 Reviews

95 %

of reviewers recommend Expend

Company Reviews

Metrics

Info

4.7

Based on 567 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Expend:

Expense management is being redefined by Expend. We are an award-winning expense management solution and company payment card that provides real-time business expenses automation.

Reduce admin, data entry and uncertainty. Start saving your business time and money today. Oversee an unlimited number of users with instant insight and control. Save data entry, time and money. Welcome to the Expend difference.

Visit Website

Phone:

020 3828 7711

Email:

help@expend.com

Location:

10, Finsbury Square, London,
10, Finsbury Square, London
City of London
EC2A 1AJ

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Expend 5 star review on 4th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly, not the best system. Hard to reconcile month-end balances as the figures change the following day/weeks. No monthly statement. Not the best for auditing. Just frustrating really.”

Helpful Report

Hi Denise, thank you for taking the time to leave us your feedback. We are sorry you've had an unfortunate experience. To help, statements can be found in the Reporting section of your dashboard and specified to whichever date range you require. In terms of some figures changing, we’d need to investigate this for you, so a member will be in touch if they haven’t already.

“Can't login, don't receive email for resetting password, account always crashing and that's know good when it a business. People need fuel, and materials.”

Helpful Report

Hi Mark, we’re sorry to hear you’ve had a difficult time logging in! Our support team have yet to hear from you and they’re available daily through both the dashboard and the mobile app. In terms of crashes, please do ensure you’re running the most up-to-date version of the app, and if you’re still having issues, please report this to our support team citing the model of your device, the software it’s running, and the app version of Expend.

“From a Finance Manager perspective I find Expend extremely frustrating. This is particularly in the area of synchronisation with QuickBooks as I still have to go into every transaction and sort the nominal coding out as it doesn't move from uncategorised when I code and approve the transaction in Expend”

Helpful Report

“I have found the card consistently unusable in USA. Despite Magstrip etc being turned on, it almost always suspends the card as soon as I try to use it.”

Helpful Report

Hi Nick, sorry to hear you’ve had issues with your card in the US. With heightened MasterCard security, blocks can occur - please do get in touch with our support team if and when this happens, and they’ll resolve it for you and advise on how to avoid it in future.

“No longer supports crunch expenses”

Helpful Report

Expend is rated 4.7 based on 567 reviews