Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,686 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great pricing but somehow they can never fit my lenses 100% into the frames. There’s always a small part of the rim that’s left out. Is this just pure laziness? I’ve never had any other eyeglass place do this. I went to a local optometrist and they said it’s ok but I don’t like it.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We're so sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. We set a high standard for ourselves, so we are disappointed to hear this was not met in your interaction with our business. We would like the opportunity to talk and investigate your feedback further. Please feel free to reach out to us at help@ezcontacts.com. We’ll work with you to resolve any issues as quickly as possible. We once again appreciate the feedback you provided and wish you a wonderful day ahead.
Posted 1 year ago
Service good, but it should be highlighted that when a item is out of stock the highlight should be noticable
Helpful Report
Posted 1 year ago
The order process was easy to enter details. The attachment add process failed, (this process caused the most difficulty) Customer Service chat was able to assist quickly.
Helpful Report
Posted 1 year ago
A convenient way to order contacts. The only downside is the price which has almost doubled over the past few years for the exact same product. What used to cost $90 now costs $145.
Helpful Report
Posted 1 year ago
The glasses showed up after the day requested.
Helpful Report
Posted 1 year ago
Very comfortable. Starting to love them the more I wear them!!!
Helpful Report
Posted 1 year ago
First time using EZContacts. Best prices and only one that doesn't charge a processing fee. Works for me! The only complaint is that it is nigh on to impossible to get through on the phone. Even when you choose to leave a call back message, that option is disabled
Helpful Report
Posted 1 year ago
Easy to shop and sent out my order quickly. I like when they put a new contact case with my order. Thanks.
Helpful Report
Posted 1 year ago
The site is easy to use. Prices are a bit high. When they offered 30% off the code wouldn’t work for me Very disappointing !
Helpful Report
Posted 1 year ago
Some functions took time but was easier after understanding it.
Helpful Report
Posted 1 year ago
I found a wayyy better deal on the Ray Bans frames I wanted than the store I visited for my eye exam was selling them for. Great!
Helpful Report
Posted 1 year ago
The process for the most part was painless. The discount was not consistent when I went in and tried it. Had to go in several times to get the best deal. Made the the process a little confusing, but in the end it worked out to my satisfaction. Product came promptly and as advertised!
Helpful Report
Posted 1 year ago
I will buy all my sunglasses threw here great prices great seevice
Helpful Report
Posted 1 year ago
Your website throws you out if you try to look at the Rx that you just uploaded. It happened last year too and then you can't tell if your order went through. No email stating order confirmation. Very frustrating. Didn't want to redo the whole order again. Please correct this problem. Thank you,
Helpful Report
Posted 1 year ago
Great prices and quick turnaround for delivery. I was a little disappointed that the price quoted for contact refills were different from the price when I just Googled the the specific contacts and linked to the site. With that said, I just ordered using the better price and reuploaded my prescription.
Helpful Report
Posted 1 year ago
I already did a review before I got this from u.
Helpful Report
Posted 1 year ago
Product is good, the shipping process is bad. They use the post office to deliver the product, per the tracking records, it sat at a post office near my home for 5 days.......you will have to re-think about using the post office to deliver your product to customers, it is the beginning of the end game of your own existence!!
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We are disappointed to hear that you had a negative experience with our shipping process. We are always looking for ways to improve our shipping process, and we will take your feedback into account. In the meantime, we apologize for any inconvenience this may have caused you. Please let us know if you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Great pring, extensive product offering. Website is a bit tricky to get the best price.
Helpful Report
Posted 1 year ago
I think the contacts are a little expensive compared to some of the companies. The last several times my contacts tore after a couple of days. Contacted EZContacts and still haven't heard anything from them.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We're so sorry that you had trouble reaching us and experienced issues with your order. We understand how frustrating this can be, and we apologize for any inconvenience it may have caused. A customer service agent will be in touch with you shortly to assist you. In the meantime, we appreciate your patience and understanding with us.
Posted 1 year ago
Good and quick
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,686 reviews