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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ordered yesterday and done shipped today.
Helpful Report
Posted 1 year ago
Contacts arrived just as ordered and before the expected arrival time. The price was right also!
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Posted 1 year ago
Takes a long time to process orders.
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Posted 1 year ago
Been waiting on my glasses for a couple months now.
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Posted 1 year ago
Ordered frames on 8/27. Did not ship until 9/6 and still have not arrived ( today is 9/10). I would expect shipping to be a bit more timely.
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Posted 1 year ago
Ordered daily contacts and had to call customer service to clarify prescription. First call w Alex was great, he was extremely helpful and competent. Called second time few days later bc order still hadn’t shipped. This time customer service representative was lackadaisical, couldn’t care less, and unhelpful. I think company is fine overall still but I guess there are bruised apples everywhere you go.
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Posted 1 year ago
What a great experience I’m gonna use you guys next time for my optical purchases, quick delivery, and most importantly, a great price A+
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Posted 1 year ago
NEVER AGAIN! SLOW SHIPPING
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
The contacts which were ordered are for my son. It is a blessing Dr. Sult of Raleigh provided the brand and correct prescription. Getting the order filled by EZContacts is also a blessing. I have bought glasses frames from this business for years and will continue doing so. I have saved money on both kinds of products. I fully recommend this business
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Posted 1 year ago
I am waiting for the final results
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Posted 1 year ago
I've always been happy with EZ contacts ordering and delivery. I have always chosen free delivery from them in the past. This time I had to pay for the 1 day delivery bc my daughter needs her contacts ASAP, and when I ordered them Friday I was expecting they'd be here no later than Monday. I paid an extra $40 for them to be here and they only shipped them this morning. Definitely want the $40 back after this. Not very pleased at the moment.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback and for being a valued customer of EZ Contacts. We’re sorry to hear about the delay with your recent order. We understand that you were expecting your order to arrive by Monday, especially given the urgency and the extra cost for expedited shipping. As stated on our website, we process and ship orders placed after 3 pm on the next business day. Since your order was placed around 11 pm on Friday, it was shipped on Monday morning. We realize how important timely delivery is, and we apologize if this timing was not clearly communicated. Please contact our customer service team, and we will be happy to review your situation and discuss possible solutions. Thank you for bringing this to our attention. We appreciate your understanding and look forward to resolving this for you.
Posted 1 year ago
I buy all of my sunglasses from EZ contacts. Fast and reliable shipping at a very fair price. I only shop at EZContacts
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Posted 1 year ago
I received my new contacts quickly, at an affordable price from EZContacts.
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Posted 1 year ago
It has been almost a week and my order is still showing ‘processing’ No other company O have dealt with in the last 20 years has taken this long to process and get my contacts to me. Yes, I downloaded the prescription with the order.
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Posted 1 year ago
The website is easy to navigate, they have good prices, and checkout was straightforward.
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Posted 1 year ago
The rep was so very helpful and pleasant. He was able to resolve the issue I was having online.
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Posted 1 year ago
We love this website. Have used multiple times for 3 family members. Always the BEST prices and plenty of choices.
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Posted 1 year ago
I could not apply 10% discount code
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Posted 1 year ago
ordering and shippnig went smoothly
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Posted 1 year ago
The entire process was efficient and smooth. Great experience!!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews