EzSpace Reviews

Name: EzSpace
Address: Suite 110, M Centre, 11 Palmerston Lane, Manuka
Rating: 4.11

4.1 Rating 297 Reviews

75 %

of reviewers recommend EzSpace

4.1

Based on 297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About EzSpace:

EzSpace designs and curates an extensive collection of designer homewares that continuously evolve to meet every dimension of space-saving.

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EzSpace 4 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to deal with. Lovely price for a solid and multifunctional wall bed. Not super happy with their third-party delivery company, even if it is not ezspace's fault, we still can't give them a 5 stars.”

Helpful Report

Thank you for taking the time to share your review. We are sorry to hear about your experience with our their-party delivery company. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. We take every feedback very seriously and will work hard on it to improve. Warm Regards EzSpace

“Easy to deal with. Bed is great. However, instructions can be improved.”

Helpful Report

Thank you for taking the time to share your review. We are glad to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.

“Exchanging orders take a while.”

Helpful Report

Thank you for taking the time to share your review. We take every feedback very seriously and will work hard on it to improve.

“The Loft bed itself is amazing. Good strong quality timber and finish, very solid. Large than single mattress size is ideal for a tween and smaller room sizes. My only issue was the extreme difficulty in building the bed. It comes as a flat pack in several boxes, but no items are numbered/lettered, including the 100+ screws thaty all came thrown into just the one bag. Seperating them was a nightmare, especially since some are actually very similar in shape and size, only to realise down the track that it is the incorrect screw and having to redo parts. Trying to figure out which part to screw in was terrible too. Not a 1 x person job either as very heavy.”

Helpful Report

Hi Katherine, Thank you for taking the time to share your review. We appreciate your feedback and we would like to take every feedback very seriously and will work hard on it to improve. Warm Regards, EzSpace

“Very happy with the design, overall finished appearance and functionality. Was not impressed with the quality of the instructions (for the mirror arrangement the picture depictions are not exactly correct) and required modifications to the connection parts required to fit it together. I needed to alter bolt and stud lengths on several occasions during fit-up. Recommend sorting out bolt/stud lengths and adding number stickers panels- that would make it considerably easier.”

Helpful Report

Hi Melissa, We appreciate your feedback and we would like to take the opportunity to review the issues surrounding the bolts/ stud. We have located your order details/case number and we have also sent you a private message to assist you further. Warm Regards, EzSpace

“Happy with product and service”

Helpful Report

“No troubles in feeling with ezspace.”

Helpful Report

“Gorgeously looking product. Delivery is a bit slow but understandable given what's in the news”

Helpful Report

EzSpace is rated 4.1 based on 297 reviews