FamilyPoolFun Reviews

2.2 Rating 150 Reviews

29 %

of reviewers recommend FamilyPoolFun

Company Reviews

Questions

Metrics

2.2

Based on 150 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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How long does FamilyPoolFun take to deliver?

Helpful Report

(3 months ago)

FamilyPoolFun normally delivers over a month.

Helpful Report

(3 months ago)

44.44%

Industry Average

“ A week out from our 8 week deadline I send a message requesting confirmation on our delivery. ”

- Shaun

“ This place is a disaster, ordered my pool April 1, 2021 and they telling me July 1, 2020 that I have to wait for the next couple of weeks, customer service sucks, rude unprofessional, bunch of idiots , I should gone with my original company which is Lesliepools, but I was hoping for early delivery so I went with with this disaster company now I’m paying the price for it, stay away from this company. ”

- Zyggi

“ After numerous email and phone calls that were either not responded to, hung up on or I was fed some rubbish and given several false dates for delivery I still hadn’t received the hot tub after 2 months. ”

- Anonymous

FamilyPoolFun Reviews

Delivery - Slow