Hi Julie, really sorry the pair of shoes you bought isn't up to standard. We do have the option for free in store returns. We have 3 stores in Perth that would be happy to help you find a pair you love. Please contact us on customercare@famousfootwear.com.au and e can discuss further.
Thank you!
“Fantastic service, staff were friendly and keen to help out when I mucked up my order and replied immediately to my email. Was sorted very quickly and my order arrived very quickly too. Couldn’t have been happier. Also I had ordered 2 pairs of dress boots to replace identical ones I bought before because I was so happy with the quality and durability of them. I had worn them almost daily for work for a year and was very pleased to be able to reorder the same make/model so conveniently. Jenny”
“Lovely shoes, good quality, reasonable prices. It’s hard for me to find size 5, but I don’t have that problem at Famous Footwear and have lots of choices. I had to return one pair and it was no problem. I don’t buy shoes anywhere else now”