Fast Software Reviews

Name: Fast Software
Rating: 1.28

1.3 Rating 120 Reviews

0 %

of reviewers recommend Fast Software

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1.3

Based on 120 reviews


Shipping & Delivery
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

social@fastsoftware.co.uk

Location:

71-75 Shelton Street, London, Greater London
London

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had one small problem regarding a purchase, so I got on their Live Chat and ended up with Paul. Absolutely useless he kept saying the same thing over and over with no regard to what I was trying to say. I couldn't believe anyone could be SO unhelpful. If you get Paul to chat to, just try again later, that's my advice. I ended up sorting it out myself.”

Helpful Report

Posted 3 years ago

Hi. We have recently joined Reviews.IO to as we have been made aware of the amount of reviews our customers are leaving on here. I can see you have left a negative review, and in most cases I can see our support team have ben able to resolve the issues. However, if you still have any issues, I would like to apologise once again. Please remember you can access your downloads from your Microsoft account page at https://account.microsoft.com/services. If you still continue to experience issues please feel free to reach out to us, using the contact details on our profile page, to allow us to investigate this further.

Posted 3 years ago

“Email containing Microsoft Office 2019 Professional product key/download was fast and at a low cost. Using product key revealed it was already used and could not be activated over internet. Had to activate over the phone but product successfully activated nonetheless. Use discount code SAVE20TODAY if you are willing to take the risk.”

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Posted 4 years ago

“Had a problem like all others and called the number provided. An Indian man solved the problem and then sold me McAfee Security Plan. That cost an additional $200. A few months later he called back and said my computer was being hacked and told he was my technician. I ran the security and it showed no problems. So I told him it was okay. Since then he calls almost daily, sometimes 5 times a day from different phone numbers. So beware they helper may want to scam you into buying and bugging you!!”

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Posted 4 years ago

“Too Much BS !”

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Posted 4 years ago

“Not writing a review”

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Posted 4 years ago

“The download of OFFICE business 2016 kept getting confused with an out-of-date version of Office 365 that I had on my machine. Even now when I open an element it boots with an Office 365 logo. can you help or explain. JMPB”

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Posted 4 years ago

“accepable”

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Posted 5 years ago

“I got charged a foreign exchange fee, which I did not expect from a vendor with "USA" in its name.”

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Posted 5 years ago

“Didn't get my software initially, also didn't seem to hear back from customer support. However, everything they sent got junk filtered so in hindsight I saw that they did respond quickly and my bad experience was completely the result of overaggressive email servers.”

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Posted 5 years ago

Fast Software is rated 1.3 based on 120 reviews