Sky Caskets Reviews

Name: Sky Caskets
Address: 647 West Billinis Road, Salt Lake City, Utah
Rating: 3.89

3.9 Rating 94 Reviews

72 %

of reviewers recommend Sky Caskets

Company Reviews

Info

About Sky Caskets:

"Sky Caskets is an independent, nationwide casket service dedicated to providing families with a compassionate and affordable way to honor their loved ones. Specializing in high-quality caskets sold directly to the public, they offer a meaningful alternative to traditional funeral home pricing. With an extensive collection designed to meet diverse preferences and needs, Sky Caskets ensures a dignified and respectful selection process during a difficult time. Their commitment is to support families across the United States with exceptional service and products that offer peace of mind."

Visit Website

Phone:

800-7591018

Email:

orders@skycaskets.com

Location:

647 West Billinis Road,
Salt Lake City
Utah
84119

Sky Caskets 5 star review on 26th February 2026

Tamika Tucker

Anonymous

Anonymous // 01/01/2019

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“My husband suddenly/unexpectedly lost his father and the two of us sat down with his Mom to try and find a budget-friendly casket. Dealing with this incredibly shady “company” left the three of us —who are already overwhelmed by juggling funeral planning with processing this monumental loss in our lives — feeling much more scared, vulnerable, and unsteady. We found sky casket online and called to chat with a representative before making a purchase online. The supposed “owner” (Matthew) of the business answered the phone with a brisk greeting of “Caskets!” (no business name??) and proceeded to spend the next 5-7 minutes executing a hustle so sloppy and blatant that I swore we were speaking to a knock off handbag dealer on Canal St. He evaded our questions aimed at verifying their “guarantee” for on time delivery, shipping methodology, and kept trying to rush us to provide information that would lead to a payment. According to him, we called “just as the truck was about to leave” and they were holding up the truck for us. If we didn’t give him information and a payment ASAP, the casket wouldn’t ship for another few days OR we would have to pay a 50% markup at the funeral home. Their website clearly states that “Next Day Delivery Anywhere in the USA.” We opted to hang up the phone and speak with a more reputable and professional establishment. This same “owner” called back to follow up an hour or so later and, when I told him that we no longer required Sky Casket’s services, he CHUCKLED and told me to have a nice evening. I’m posting this because I hope it will save another grieving family valuable time and emotional bandwidth.”

Helpful Report

Posted 2 years ago

Our website does state Next day delivery. If you order right before midnight it's a little unreasonable to expect the casket at the funeral home at 9 AM the next morning. There's a lot of logistics involved. Conversely, we can get the casket to 1150 PM the next day when the funeral home is closed and there's nobody there. We all know that wouldn't be acceptable despite it being next day. If you call in late in the day there might not be a bunch of loads going out after hours. We don't wait to midnight to have our loads pull off. This would put most of our customers in a bad spot. We do have to work around the funeral home hours as well. I'm sorry to hear that you felt rushed. Sometimes time is of the essence and we do have to stick to a schedule to fulfil other customers orders. I'm glad you were able to get a casket for your loved one and hope you had a beautiful service.

Posted 8 months ago

“Spoke to Matt, and he made a very stressful situation a lot less complicated. Made sure that our loved one had the perfect casket to be remembered in. Excellent service, highly recommend!!”

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Posted 2 years ago

Buying a casket shouldn't be hard or cost an arm and a leg. There's enough on your plate as it is. We're happy to hear we were able to take away some of the stress and are thrilled to hear you got the perfect casket to remember your loved one.

Posted 8 months ago

“Very loving and caring me and my 2 sisters Love you u guys for being so kind and compassionate towards in the lose our loving mothet”

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Posted 2 years ago

Losing a mom is devastating. We do care and are here to try to make things easier for you. Thank you for putting your faith in us and we hope you were able to have a beautiful service for your sweet mother.

Posted 8 months ago

“Honest, upfront information. Very helpful”

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Posted 2 years ago

The last thing you need is a bunch of run around and headache when buying a casket in addition to everything you're already having to deal with. Thank you for giving us the opportunity to help you and we are honored to have been able to serve you and your family.

Posted 8 months ago

“Matthew and Colby were very courteous and helpful. Matthew helped me with the casket selection process and send me the information right away while talking with him on the phone. Colby helped me with processing the payment. I'm so glad I was able to find skycaskets.com.”

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Posted 2 years ago

We're glad to hear that we were able to make a trying time a little bit easier for you. With everything going on during the loss of a loved one the last thing you need is more stress. We hope you had a beautiful service.

Posted 8 months ago

“I couldn't imagine searching Google about a casket after the death of my mother. But that's what my son suggested. I got an amazing, kind, professional company who delivered just the casket I was looking for. We also received a follow up phone call from Matthew to confirm all was well. You have my complete gratitude. Thank you from the bottom of my heart.”

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Posted 2 years ago

Thank you for putting your faith in us during such a vulnerable time. We're honored that we could be included in being a part of your beautiful mothers service. Hopefully you won't need to call us again for a long time but when that time comes we'll be ready to help lift some of the burden off your shoulders again.

Posted 8 months ago

“The company called me as soon as I placed the order to get things lined up. He was very courteous and respected our wishes. The casket arrived the very next day. It was beautiful. Our family was extremely happy with the look and make of it. From the inside to the outside it was perfect.”

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Posted 2 years ago

It should be an easy process. Thank you for putting your faith in us. It's always nice to hear that we were able to be a bright spot in a dark time.

Posted 8 months ago

“Expediated shipping and professional service. The Roanke Cedar casket was beautiful and well made.”

Helpful Report

Posted 2 years ago

The Roanoke casket is beautiful. Thank you for letting us be a part of your loved ones service. We are honored to help you.

Posted 8 months ago

“I had an amazing experience with Skycaskets. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from Matthew and Corey. They went above and beyond to help me with ordering casket a casket for my mother in October 2022 and for my father September 2023. I would definitely recommend this company.”

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Posted 2 years ago

The fact that you've had to call us is terrible. We are sorry for your loss and the rough stretch you were put in. We're honored that you let us be a part of the service twice and hope you don't have to reach out to us any time soon but will be here for you when you do.

Posted 8 months ago

“I had an emotionally difficult time purchasing my Dad’s casket. With the co owner’s help and easy going manner, I got through it. Thanks!!!”

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Posted 2 years ago

It's never easy to prepare for a funeral. We're honored you allowed us the opportunity to help you and make the process a little less painful.

Posted 8 months ago

“The customer service is almost beyond belief. I was immediately able to order exactly what I wanted, John Deere casket, and it was delivered in perfect condition in record time. This experience was a bright spot in a very cloudy day. Thank you.”

Helpful Report

Posted 2 years ago

The John Deere's are amazing! Thank you for giving us a chance and we're honored to have been a little light in the darkness.

Posted 8 months ago

“We lost my Dad very suddenly and had no idea where to even start looking for caskets. The mortuary had a beautiful pine casket, but it was almost $10k which was extremely outside of our budget. We found the Norwich Pine casket on your site and it was almost identical. But at a fraction of the cost. My Dad was always a frugal man, so we knew he would be happy to get a deal. We also found an embroidery for the casket which we ordered at a different time. The casket was delivered quickly - and even had the embroidery already installed. The delivery crew set it up beautifully at the mortuary...and they even took the packaging with them (we were told by the mortuary that we would need to discard any packaging). My family was overwhelmed by the amount of care given to us in such a time of need. Although we wish we never had to make such a purchase, we are thankful for this company and the quality of their product.”

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Posted 2 years ago

Thank you for taking a chance on us. The Norwich pine is an awesome casket. There's nothing wrong with cutting out the middle man markup. We're glad we were able to save you money and provide you with a great product to honor your father.

Posted 8 months ago

“Matthew was amazing to work with he was compassionate and understanding in our time of need. I would highly recommend sky caskets, the casket we ordered was exactly what we expected and was delivered as promised.”

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Posted 2 years ago

We aim to please and be a bright spot in a dark moment. Thank you for letting us be a part of your loved one's service.

Posted 8 months ago

“This was my 2nd purcase/experience with Skycaskets. And our family was completely satisfied with quality and friendly customer service. Arrived on date promised. Good communication with Funeral Director.”

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Posted 2 years ago

We are heartbroken to hear that you've had to reach out to us twice but honored that we have been able to be a part of your loved ones services. We hope you don't need our services again for a long time but will be ready to take care of you whenever you need.

Posted 8 months ago

“Skycaskets is an incredible company. They delivered outstanding service to me and my family during this difficult time while we decided on a casket for my mother. The casket was delivered to the funeral home directly and on time. I decided on the Heavenly Mother 20 Gauge steel casket, and it was beautiful. Thanks so much Skycaskets for everything.”

Helpful Report

Posted 2 years ago

The Heavenly Mother is a beautiful casket. We're honored that you let us be a part of your mothers services.

Posted 8 months ago

“Matthew and his team are kind, respectful, personal and professional. I recommend this company to my friends. The product exceeded my expectations.”

Helpful Report

Posted 2 years ago

Thank you for giving us a chance and thank you for the recommends. Word of mouth is the best type of advertising. We are thrilled to hear you were happy with your casket and look forward to helping your friends save some money and have one less thing to stress about.

Posted 8 months ago

“Matthew and his team are kind, respectful, personal and professional. I recommend this company to my friends. The product exceeded my expectations.”

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Posted 2 years ago

Thank you for the recommend. That's the best kind of review we can get. Buying a casket should be easy. We're glad to hear that it was! We offer the same quality as the funeral homes (especially as we supply some of them). Thank you for trusting us with your loved one's casket.

Posted 8 months ago

“By chance I had the opportunity to speak directly with the owner of the company. He was very professional, knowledgeable, helpful and down to earth meaning. Although he did not personally know me it was as though I was talking to a good friend. That is the kind of experience that I wish everyone could reciprocate with each other. Thanks Matthew its been a pleasure talking to you. Sincerely, King”

Helpful Report

Posted 2 years ago

Thank you King. Although we don't know each other we do consider you a friend. Thank you for trusting us with your loved one's casket and giving us to opportunity to be a part of their service.

Posted 8 months ago

“Really appreciate these guys they were nice courteous and very helpful getting our casket needs met on very short notice”

Helpful Report

Posted 2 years ago

We are here to serve. When planning a funeral there's a ton going on and a million things to keep track of. Thank you for trusting us with your loved ones casket. We hope you had a beautiful service.

Posted 8 months ago

“The ordering process was simple and shipping was very quick! Very impressed with the customer service. The casket was beautiful and affordable! Cut out the middle man raising the prices and have it third party shipped to your local funeral home.”

Helpful Report

Posted 2 years ago

Thank you for giving us the chance to serve you. Saving you money and delivering a quality product is what it's all about. We're happy to hear the process was smooth and easy for you. That's how it should be especially with everything else going on.

Posted 8 months ago

Sky Caskets is rated 3.9 based on 94 reviews