Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.14

1.1 Rating 401 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 401 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 15th April 2024

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joe goes above and beyond when tracking you down even when you move house and forget to change address on delivery”

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Posted 3 days ago

“I live in the Newmarket area 5 star every time Didn’t see him deliver. Thank you Driver.”

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Posted 2 months ago

“They didn't worst courier service in ireland”

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Posted 7 months ago

“Pleased with service , David the driver very efficient and pleasant.”

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Posted 1 year ago

“one of the drivers (Darragh) is fantastic! He is trust worthy and really cares about your parcels. He's also good at communicating where he would leave your parcel if you werent at home. We're lucky to be served by Darragh”

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Posted 2 years ago

“Fastway again today excellent .Delivery just arrived on time .Driver rang me and brought to door on this stormy morning .friendly,polite & professional.no name courier 372.Thanks.”

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Posted 2 years ago

“Hi everyone , I would normally concur with everything you have said about fastway couriers , they were so so bad at delivering my parcels , never looking at my address properly and sending my parcels rightly addressed but to the wrong house and estate ,(cresent instead of avenue ) they didn't care, but thankfully now to my surprise that's all changed . Thank God for a man named Eamonn who has taken over my route where I live in Naas in Co. Kildare. Its a totally different scenario now. Parcels arrive on time and tracking is easy and from the tracking msg I know my package will arrive the following morning , and it does and the best thing I get a knock on my door to let me know my parcel is there. I have to say the service has taken a complete turn around, now its efficient, punctuality is first class and they're very friendly. Since this man Eamon took over my route. I would highly recommend them for a courier service. As I am now very happy with the new service I would have to say 5 stars all the way on my route and these days I would 100% recommend them .”

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Posted 2 years ago

“top service , i had a bulky item delivered, i was outside the premises and the very friendly driver asked me where would i like the item to be left after letting him no he willingly placed the item at where i said , he was masked ,”

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Posted 2 years ago

“Fastest couriers delivered a package to my house this morning. I wasn't there at the time. The driver placed the package neatly on my backdoor step. Well done Fast way. Much appreciated. Thank you. George.M.”

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Posted 3 years ago

“I have been dealing with garret from clondalkan fastway and the service ir above and beyond by him in the area. I've had deliveres and refunds handled with complete professionalism and kindness. Couldn't recommend FASTWAY in clondlakin garret. Absolutely amazing service.”

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Posted 3 years ago

“I rang several courier companies to be told a delivery may take much longer than required and then I found Fastway Couriers. I have to recommend this company 100% not only for the next morning delivery but also their professionalism and friendliness especially the Tuam depot branch. Thank you Matthew for taking our speedy request on board, contacted Fastway yesterday, delivered this morning early. Excellent Service, Highly Recommend this courier company.”

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Posted 3 years ago

“Delivery was excellent, updates throughout the whole delivery process. Please note if ordering from a company in England that days on delivery updates seem to be the merchandise company not the delivery firm”

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Posted 2 years ago

“The delivery was perfectly on time. The item was collected on Wednesday and delivered on Friday. Very happy about that. However, more care should be taken when carrying fragile items such as my computer. The box was a little damaged but eventually pc was fine. That is the reason I am not giving the 5 stars.”

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Posted 6 years ago

“Fastway is not a good company I am still waiting on a parcel as they said my address was missing some details I gave them the details they wanted znd still waiting not good enough”

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Posted 1 year ago

“Disgusting service will never have any dealings with them again nor will I buy from anyone using them unless I collect myself”

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Posted 1 year ago

“Too much delay .no response when we reach out them. They are not delivering on time. Better to go with other services.not recommend.”

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Posted 1 month ago

“Aparantly refuse to deliver to my house. Gave no excuse this is the 3rd delivery that I have aparantly refused even tho the parcel didn’t go out for delivery”

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Posted 3 years ago

“Repeatedly the worst courier service in the land! Driver has been caught telling lies about attempted delivery on several occasions to my easy to find Dublin home just off motorway.... No attempted deliveries simply no delivery! Ordered wedding suit for my husband and it was due last Wednesday when Fastway sent an attempted delivery email.. Lies as I was here the entire time working at the front window of my house. This is not the first time, awful experience at Christmas aswell. However it is now Friday 4pm and still no suit for the wedding tomorrow. No response to emails. Another disaster with Fastway!”

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Posted 11 hours ago

“Worst courier ever. I've bought several products online that need to be delivered by third-party companies. The first time I had an experience with FastWay, I never received my product or any attempt at contact from their side. Eventually, I got my money back. The second time, with another product, I faced the same situation. I tried to contact them, but it was impossible since I am the final customer. They do not allow final customers to contact them. The third time, when I saw the package would be delivered by FastWay, I got scared. This time they tried to call me, but they only allowed it to ring three times and then stopped. They did send a message, but you cannot reply to the message. Eventually, I received my product, but only because when they tried to deliver it the next day, I happened to be entering my building as the driver was delivering another package to my neighbor. Now, the same thing happened again. I bought a product online, and when I didn't receive it when I was supposed to, I checked the courier and froze. I was at home all day, as I work from home, but there was no attempt whatsoever to deliver. This time, not even a call or a message, even though they have my details. Unfortunately, I will start to rate the products based on the delivery as well. If by any chance you have an important product to be delivered, check with the supplier that they won't use FastWay, or you might never receive the product you paid for. I just checked guidelines for reviewers, to make sure I would write a proper review, and they say, among other things, to keep proof of experience like, for example, "chat with online customer service." FastWay does not have customer service for the final customer. We are not their customers, so they are only concerned with their customers. That is the reason why from now on, if I have something delivered by them under the same conditions as I've experienced so far, my review about the product I purchased will also be based on the delivery. Maybe if we do this, suppliers will change courier services and start to use a good one.”

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Posted 14 hours ago

“The service in Tralee Town is a disgrace something needs to be done about these clowns”

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Posted 1 day ago

Fastway Couriers Ireland is rated 1.1 based on 401 reviews