Father Sons Reviews

Name: Father Sons
Rating: 2.35

2.4 Rating 99 Reviews

29 %

of reviewers recommend Father Sons

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Metrics

2.4

Based on 99 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Father Sons 5 star review on 16th February 2023

Katie

Father Sons 5 star review on 30th November 2022

Gabriella GAB

Father Sons 1 star review on 12th September 2022

Mike

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke of a company ordered a top 2 months ago still not received it and can not get a reply to an email. Avoid this company at all cost thief's and cowboys.”

Helpful Report

Posted 4 years ago

“I tried to order two shirts online from these guys and upon check out I realized I was goinna get a size bigger just in case , I didn’t wanna have to deal with the hassle of shipping things back so I cancelled the order within 30 seconds of confirming and got an email saying my money was refunded . 2 days later no money has been refunded to my bank account . Has anyone else had delays on refunds ?”

Helpful Report

Posted 4 years ago

“Undersized. I wear a Large off the rack from any brand in the world, except this one. Everything is too small; hard to get my head through it. Basic cotton shirt, nothing special. Cost a fortune with shipping and duties, no exchanges lol. Never again, sorry. Maybe my kid can wear these to school.”

Helpful Report

Posted 2 years ago

“Placed an order, order was confirmed, payment taken. Had email telling me item had been shipped, then email from the courier last night and again this morning telling me when item would be delivered (today by 4pm) Waited for delivery, at around 3pm I have email and text message from Father and Sons telling me order cancelled (no stock) and they have refunded me (this is after order confirmation on wednesday, shipping confirmation yesterday and delivery confirmation this morning!!). No refund in my account. Utterly incompetent and I don’t see how it’s possible for it to get to the stage of the courier confirming delivery - someone had to have known before now that this item did not exist, no doubt it will be blamed on a ‘system error’ but who was responsible for preparing the item and shipping it, and then confirming they had shipped it?! For someone to not have noticed by this stage just does not seem plausible. The person processing the order and then whoever was packaging the shipment must have known there wasn’t an item to be packaged, so why wasn’t this flagged up then? Instead they keep my money for three days and only inform me the item is out of stock an hour before the supposed delivery is due to take place. Its only a couple of days until Christmas and I’m not in the position to buy another gift without this refund. So my son is going to wake up Christmas morning with no gift. I’m heartbroken and angry in equal measure. No contact phone number, only email and auto response saying they will try to respond within 48 hours ‘but’ it’s Christmas, so I don’t hold out much hope in hearing from them or getting my refund before Christmas. Even if they do refund, no doubt my bank will hold the refund for 3 working days before releasing it for me to use, which seems to be the case with refunds. However, had this issue been brought to attention right away then I could have chosen a different item from Father and Sons or at least there would have been time to refund me and for me to have that money back and available to spend before Christmas. A shame as I’ve shopped with them a couple of times before and have been happy with the orders but this has been appalling and incompetent every step of the way. I will update if or when I hear from them and if or when I get my money back.”

Helpful Report

Posted 4 years ago

“Considering you have to pay for delivery in the first place, which isn't even fast or next day as standard then its surprising that you then have to pay again to send something back. As an online clothing store it should be obvious that sometimes things wont fit or look the same as a picture and will need to be exchanged but we need to pay for the privilege of getting the right fit. While i'm on the subject of right fit, the sizes for these shirts as some have already mentioned is really weird and any size guides on their website are really poor. Which obviously then means you're more likely to send something back, because it would be a rubbish fit and oh look at that... you pay again. There literally is no reason for not offering free returns like every other clothing company online does, its just the company getting a bit of extra profit. Quality wise the clothes are OK but not great and there are better alternatives out there even with something like ASOS. this company is a bit faceless with no livechat or phone number so id personally recommend buying elsewhere because you will end up spending almost £20 on delivery and returns”

Helpful Report

Posted 5 years ago

“Having retrospectively checked out the reviews, no surprise that their rating is 2.3/5. I sent back two shirts; one for a different size and one for a refund. They refunded the cheapest shirt, and returned the cheapest shirt (which I didn't want). They acknowledged that it was their error but their resolution attempt was extremely poor and they made no effort to resolve or to ensure customer satisfaction. Their shirts are not cheap, so you should expect A* service and they fall short of this.”

Helpful Report

Posted 4 years ago

“Purchased from them many times and quality is ok but sizing varies a lot. Moved out of UK and then found out their return and exchange policy is a total rip off and customer service sucks despite being a clear, long term customer. Been put off from ever buying again as a result.”

Helpful Report

Posted 1 year ago

“I’ve ordered with them 2 or 3 times no problem , usually good quality shirts, fast shipping. Was sent the complete wrong item and was told I had to pay to send back and then purchase all over again . Would have recommended if it wasn’t for shipping errors and extra fees to exchange even though they sent the wrong item”

Helpful Report

Posted 1 year ago

“If you’re lucky you’ll find your size before throwing hundreds of dollars away. Forget returns cause you’ll be paying too much to do that. So you’re stuck with lots of clothes that don’t fit. Every single style they make fits differently. T-shirt sizes fit different from dress shirt sizes. I take a large in their v necks but need an XXl in their tight ass dress shirts which are stiff and very uncomfortable. I have a wardrobe of junk from them😂😂😂 Good Luck!!!!!”

Helpful Report

Posted 1 year ago

“Returned a workout shirt that was dirty on arrival, and a dress shirt that didn't even come close to the photos. Been a long time customer, and the quality seems to be heading in the shitter. I live in New York, so to get charged postage and a refund fee is ridiculous. I got slightly more than half my money back for your crappy clothes. Never again. Lesson learned”

Helpful Report

Posted 2 years ago

“I can't say enough good things about these shirts. I first bought one to see how they would look, feel, and fit. Oh boy, these shirts fit like a glove, they look great and they're made of great quality. I immediately bought four more, different variation of the Luxe Super Slim fit. Now, I am nowhere NEAR as buff as those guys in the picture but you don't have to be. I'm 6'4 and weigh 200lbs; I do have a fairly flat stomach and I keep in shape. I am NOT muscular, just thin. These shirts fit absolutely great and I"m not exagerating when I say that these are the best looking athletic shirts I have ever bought. Thank you!”

Helpful Report

Posted 3 years ago

“Worst quality that you can expect. Can’t wear then after 1 wash”

Helpful Report

Posted 4 years ago

“So i've bought some dress shirts from this company, the first one was great but then the others the material is completely different. I even inquired about it and they said its the exact same cotton, but it feels different to the touch. I let that slide so i decided to purchase two pairs of jeans BIG MISTAKE! . I followed the size chart, and i even went up one size and its stiill too tight. So i had to pay to recieve it in Canada 44$ on duty, and now that i want to send it back i have to pay again 20$ for shipping. so thats literally 60$ pissed away on something i won't even wear. absolutely unacceptable to pay for something you have no need for. not even a credit or nothing. Tons of other clothing brands that offer free returns. go somewhere else.”

Helpful Report

Posted 5 years ago

“Extremely cheap, generic mens wear. Does not fit “athletic or muscular builds” any better than the average piece of mens clothing Do not touch with a ten foot pole. Stay away and save your money!”

Helpful Report

Posted 1 year ago

“Clothes are excellent !! Love the quality and fit . However , The return policy and customer service is absolutely terrible !!! They don't send way bill info in the package , as they say the will , This prevents you from returning the item. I have sent well over 20 emails with no reply's . This is so unfortunate that they operate like this , I would have been a customer for life , sadly I won't purchase from them ever again.”

Helpful Report

Posted 1 year ago

“Very overpriced for the quality you get. Plus charging 20 pounds for shipping from UK to Germany and also deducting 25 pounds from your refund for the return label is an absolute joke! Never again!!!”

Helpful Report

Posted 1 year ago

“Ordered 4 items, took money and send nothing. Customers service is not responding. Do not recommend.”

Helpful Report

Posted 3 years ago

“My first impression of the brand was good, so I decided to order several products at once. 2 shirts (white, black), long sleeve, long neck Tee, white sweater, 2 pair of jeans... I guess I didn't forget anything. Anyway, white shirt is just a carbage - it's written silky cotton but in my opinion not even avarage quality cotton (i'm in textile business for over 20 years). Black shirt is somewhat wearable, I like the fit. Sweater - so far no problems Long sleeve long neck Tee - so far my fav cloth from them Long Sleeve round neck Tee - crooked seam on the neck. So you have a feeling that one side of your shoulder is shorter than the other one. 2 pair of jeans - I would rate it 8/10. Not bad but could be better for that money. But what drives me crazy the most is that they write: "Made of the finest cotton & elastane for ultimate comfort/stretch featuring the Father Sons metal emblem." and then Composition: 85% Polyester, 15% Viscose. Not even 1% of a cotton!!”

Helpful Report

Posted 3 years ago

“They are pretty good at picture enhancements. Everything looks so nice on pictures the colors are super dark and noticable, colors really stand out but in real life color is so faded you have to literally stand like 1 feet away to notice if theres 2 different colors on a shirt like the polka dots ones. But in the pics looks like you can tell the colors like 10 ft away. Fitted and designs definitely was great but that's about it. The material quality you will notice is garbage. Shrinks so bad after one wash. The medium turned into xs size.”

Helpful Report

Posted 4 years ago

“Shocking customer service - nil regard for delivery time. Over two weeks late/non responsive via email. No refund offered”

Helpful Report

Posted 4 years ago

Father Sons is rated 2.4 based on 99 reviews