Feather & Stitch Reviews

4.9 Rating 1,039 Reviews
99 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,039 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous
Anonymous  // 01/01/2019
Fabulous Cefinn dress, very fast delivery with excellent customer service! Thankyou Feather&Stitch:)
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Posted 4 months ago
Ok I ordered late and the things I ordered literally were removed as I spoke . Hey ho , a wonderful lady called Susie helped me and found suitable alternatives whilst we spoke . A truly fabulous service, only to be matched with what they sell. They knew what I was looking for intuitively and provided an amazing alternative. Five star service
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Posted 4 months ago
Always a great service from Feather & Stitch and with such a variety of lovely products, it makes it all so easy to shop online!
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Posted 4 months ago
Super clothes and service. Always a nice little note in the parcel too ☺️
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Posted 4 months ago
Superb service, item was beautifully packed and delivered quickly! Absolutely fantastic. The jumper I bought is gorgeous. Thank you!
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Posted 4 months ago
Lovely jacket, arrived quickly with a personalised note. Excellent all round
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Posted 4 months ago
Wonderful service and beautiful items.
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Posted 4 months ago
Excellent customer service, beautiful garment packaged well and delivered promptly what more could I ask for Thank you I will be back
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Posted 4 months ago
Excellent service. Quick delivery and refund on returns.
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Posted 4 months ago
When I phoned re a query with my order the kind assistant was very helpful and resolved my query. Beautiful Jacquetta dress by Cefinn in green sequins, fits fantastic; very carefully packaged with a handwritten note - such a nice touch!
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Posted 4 months ago
Love the paige jeans.There fit is great and so comfortable.. 5
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Posted 4 months ago
Very quick service, love the coat!
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Posted 4 months ago
Wonderful service, beautiful product, thankyou
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Posted 4 months ago
I adore my new coat, it's really warm and very chic! It arrived really quickly, was exactly as described and included a friendly note and beautiful wrapping. Excellent service, would truly recommend!
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Posted 4 months ago
Very good website, prompt delivery and I’m very pleased with the coat I ordered, thank you
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Posted 4 months ago
Delivery very quick, the jeans are amazing, I will buy again, thank you.
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Posted 5 months ago
Fabulous, brilliant customer service glad I purchased
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Posted 5 months ago
Exceptionally helpful and loved my purchase.
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Posted 5 months ago
Just the most beautiful place and kind knowledgable team. Thank you for looking after me with this order- you know how much I love your shop and you know how much I have missed it after a challenging year. You always have the best pieces and the most delightful reason for coming to Richmond. X
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Posted 5 months ago
Very good service
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Posted 5 months ago
Feather & Stitch is rated 4.9 based on 1,039 reviews