Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and supper helpful team. Advice was so great in picking something for a present. Thank you Feather & Stitch!”

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Posted 7 months ago

Thank you so much for your fantastic review, Angus! We're delighted we were able to help you find the perfect present. Many thanks from all of us at Feather & Stitch!

Posted 5 months ago

“Great experience - they stock lovely brands and the package arrived wrapped beautifully and the next day! 5 stars!”

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Posted 7 months ago

“Thank you for my lovely clothing, prompt delivery, beautifully wrapped in tissue. 😊❤️”

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Posted 7 months ago

“I have bought from Feather and Stitch's online boutique on a few occasions now. They provide a wide range of brands with varying price points. They are competitively priced. Their items are delivered extremely quickly and are always beautifully wrapped. I find their sizing advice extremely helpful as I am in between sizes. I would not hesitate to recommend Feather and Stitch to friends and will definitelty be buying another item from them very soon.”

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Posted 7 months ago

“Item came super fast, beautifully wrapped with a handwritten note. I felt very appreciated as a customer”

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Posted 7 months ago

“Good efficient service. Descriptions on website are accurate so you’re never disappointed! Products always nicely wrapped. Always a pleasure to open.”

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Posted 7 months ago

“Great customer service, mix up over delivery address (my fault) but sorted out efficiently. Unfortunately the item I ordered wasn’t right for me but it was beautiful wrapped and presented with a hand written message 😊. If you were gifting it’s a lovely touch.”

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Posted 7 months ago

“Item arrived quickly, was beautifully wrapped and had a lovely note with it. Thank you.”

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Posted 7 months ago

“. Very speedy and lovely personalised note”

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Posted 7 months ago

“I love this beautiful Indy store in Richmond. It is a joy to shop there. All the staff are kind and helpful. As an online customer, I often need to ring and ask details about sizing and fabrics. The staff always have time for you and go above and beyond to help. My latest purchase, an Essentiel Antwerp belt, is fabulous quality and was an amazing sale bargain. Thank you Feather & Stitch.”

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Posted 8 months ago

“When I buy from Feather & Stitch online I receive my parcel superfast and beautifully parcelled and a personal note which always makes smile and glad that I have purchased from them it feels like a gift and it is thank you”

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Posted 8 months ago

“Great service and lovely clothing!”

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Posted 8 months ago

“Excellent service. Helpful and friendly. The item that I ordered was amazing. Thank you”

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Posted 8 months ago

“Excellent on line ordering experience, great range and best of all got the FRAME jeans in the sale.”

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Posted 8 months ago

“Superb service from placing my order to receiving my beautifully packaged dress”

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Posted 9 months ago

“Amazing Dress - Super quick dispatch and lovely packaging”

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Posted 9 months ago

“Love getting things from F and S, great to deal with and great clothes too. Nicola”

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Posted 9 months ago

“Excellent customer service! I would definitely buy from here again.”

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Posted 9 months ago

“The most fabulous dress beautifully packaged and fast postage.”

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Posted 9 months ago

“Very happy with my purchase. Lovely dress and cant wait for my holiday to wear it, fast delivery and lovely packaging.”

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Posted 9 months ago

Feather & Stitch is rated 4.9 based on 1,095 reviews