Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,098 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first order with Fetpak. They did not provide a UPS tracking number with the order. I ordered jewelry boxes. Quality was just okay and one box was dirty.”

Helpful Report

Posted 6 years ago

We are very disappointed to hear that you were not happy with the jewelry boxes you ordered. Fetpak is well known for high quality jewelry boxes and we would be interested to know which model number boxes you are referring to. We have a 30 day guarantee on all of our products. Also any products damaged will be replaced or refunded at no cost to you. You are welcomed to call our Customer Service Dept at 631-864-3090 Mon-Fri, 9 AM to 5 PM ET and let us know the details of why you weren't completely happy with our products. Please have your invoice number handy. Thank you.

Posted 6 years ago

“Quick delivery. Great service!”

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Posted 6 years ago

Thank you for your 5 star rating. Glad you liked our fast shipping.

Posted 6 years ago

“Happy to get my ring and bangal storage boxes..gave a good rating not very good due to the ring box opener is not on straight but does open n close ok.”

Helpful Report

Posted 6 years ago

Sorry the ring case was not on completely straight. If you like we can pick this up and exchange it for a new one. If you would like to do that email manager@fetpak.com with the item number and invoice number, or call our Customer Service with that information at 631-864-3090. Thank you.

Posted 6 years ago

“Still have not received my package.”

Helpful Report

Posted 6 years ago

You ordered on Saturday 06/29/19 and we shipped right out on Monday 07/01/19. Due to the holiday your package is being delivered today, 07/08/19. If you do not receive your package today please email manager@fetpak.com with your invoice number. Thank you.

Posted 6 years ago

“Always a good product....... always very quick shipping”

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Posted 6 years ago

Ann, glad you were happy with our product and fast shipping. We are looking forward to continuing to serve you.

Posted 6 years ago

Glad you liked our product and fast shipping. Hope to continue to serve you in the future. Thank you for your 5 star review.

Posted 6 years ago

“Great price and prompt delivery.”

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Posted 6 years ago

Thank you for your 5 star review. Glad you liked our prices and fast delivery.

Posted 6 years ago

“Very good product. Quick delivery. Very happy!”

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Posted 6 years ago

Hi Sandy, glad you were happy with our product quality and fast delivery. Thank you for your 5 star review.

Posted 6 years ago

“Shipment arrives quickly & is always accurate!”

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Posted 6 years ago

Thank you for your 5 Star Review and for continuing to be a great customer of Fetpak's.

Posted 6 years ago

“Thank you for supplying superior products with excellent service.”

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Posted 6 years ago

Glad you liked our product quality and fast service. Thank you for your 5 star review.

Posted 6 years ago

“Everything was fine. Especially liked the one day shipping!”

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Posted 6 years ago

Glad you were happy with your order Philip and that you liked our fast shipping. Thank you.

Posted 6 years ago

“Reliable supplier and quick shipping. Quality of cases not quite as good as earlier purchases, but that was several years ago and probably attributable to the supplier. Prices are competitive. Overall, very pleased.”

Helpful Report

Posted 6 years ago

Thank you Mary for your review and 5 star rating. Glad you liked our fast delivery. Looking forward to continuing to serve you.

Posted 6 years ago

“Sad to say, most of the mini bags we order were discontinued. We did place and order and received someone else's order. There was difficulty in getting this corrected. I do have to say that we had not had this problem before. Unfortunately I don't want to use my time correcting a supply order so am looking for alternate supplier going forward.”

Helpful Report

Posted 6 years ago

The mini gift bag designs have changed so some of the older designs have been discontinued. On the order issue, yes we did ship you the incorrect package. We understand that the pickup and reshipping of your correct order is an inconvenience and we sincerely apologize for that. Please be assured that is not the norm for Fetpak. We hope that you give us another chance to prove that our service, products and prices are second to none in the industry. Thank you for your feedback.

Posted 6 years ago

“Received what I ordered in a timely manner.”

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Posted 6 years ago

Thank you Margaret for the 5 star rating.

Posted 6 years ago

“Fast proper delivery.”

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Posted 6 years ago

Thank you for the 5 star rating. We appreciate it!

Posted 6 years ago

“This was a wonderful purchasing experience! Everything as ordered and delivered as promised! We will be purchasing from Fetpak, Inc. again.”

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Posted 6 years ago

Thank you Brenda, glad you were happy with our products and services. Looking forward to serving you on future orders.

Posted 6 years ago

“Fetpak is always on point. Arrives on time. Package is always what I ordered.”

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Posted 6 years ago

Thanks for the great 5 Star Review. We appreciate it!

Posted 6 years ago

“Received items as ordered,quickly and properly packaged.Good Job!”

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Posted 6 years ago

Thank you for the 5 Star rating and review, Paul. Hoping to continue to serve you in the future.

Posted 6 years ago

“Goods are quality items and in stock, delivered very quickly”

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Posted 6 years ago

Thanks for your feedback and 5 star review Robert. Glad you were happy with our products and fast delivery.

Posted 6 years ago

“Always delivered on time and always happy with my purchases!”

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Posted 6 years ago

Thanks for the 5 star review Michelle. Looking forward to continuing to serve you in the future.

Posted 6 years ago

“VEry satisfied with 32 pocket tray inserts. IeS surprised and awwd that Fetpak called me before shipping to confirm my order because i hadnt ordered the trays also....now that's customer service.”

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Posted 6 years ago

Karen, glad you liked our 32 compartment tray inserts. Thank you for your feedback and your 5 Star review.

Posted 6 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,098 reviews