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Fetpak Holdings, LLC Reviews

4.8 Rating 3,118 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,118 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Erik Feuer
Verified Buyer
“Absolutely fantastic! Great items with a great price. I got my package the next day. I got the black watch/braclet boxes with the bow and wow!!! Makes you jewlery look fantastic”
Helpful Report
Posted 9 years ago
Austin Davidson
Verified Buyer
“Great customer service. One of my items was out of stock and I received an email within minutes letting me know and offering options to resolve the situation right away with friendly and professional help.”
Helpful Report
Posted 9 years ago
Maureen Antonini
Verified Buyer
“Easy ordering. Great product and prices. Quick delivery. Perfect! Will order again!”
Helpful Report
Posted 9 years ago
Donald Kotz
Verified Buyer
“We have been Fetpak customers for several years, and have always been very pleased with the quality and value of the products they provide.”
Helpful Report
Posted 9 years ago
Norma Jean Shirley
Verified Buyer
“Very fast delivery!”
Helpful Report
Posted 9 years ago
PAULINA URIBE
Verified Buyer
“they ship my product fast, always reply to my emails fast when I email them with questions, my product is always landing in perfect and organize condition.”
Helpful Report
Posted 9 years ago
Shirley Duhamel
Verified Buyer
“Although I had requested shipping via priority (but, I was in no rush to receive the item); Fetpak phoned me and suggested shipping via UPS that would save me money. I received my parcel yesterday, only 5 business days later. Not my first order with Fetpak and not my last! Excellent company to buy from.”
Helpful Report
Posted 9 years ago
Abdul Rahim
Verified Buyer
“Perfect, Professional and Great Customer Service”
Helpful Report
Posted 9 years ago
Dori Lee
Verified Buyer
“I received my order very quickly. Very pleased with the products.”
Helpful Report
Posted 9 years ago
Doris Brown
Verified Buyer
“Love the boxes! Beautiful! So glad I got them!”
Helpful Report
Posted 9 years ago
Mariette Damboise
Verified Buyer
“Very fast delivery. Very good service.”
Helpful Report
Posted 9 years ago
Sherri Juracek
Verified Buyer
“The items were shipped and received within a week of ordering. The items purchases were exactly what I thought they would be. Great experience, will order from here again!!”
Helpful Report
Posted 9 years ago
Andrea Blonquist
Verified Buyer
“My counter earring display is scratched and looks used on the top and bottom of the fixture. I'm disappointed you would send this damaged item out knowing it is to be used to display merchandise,and it looks awful. I would load more pictures of all the damage. But it will only let me load 1.”
Helpful Report
Posted 9 years ago
We believe these received scoff marks in transit. We do apologize. We have contacted you and offered you a discount or return. You stated that you did not need either. We hope you give us another try. Thank you for your feedback.
Posted 9 years ago
Eric EMory
Verified Buyer
“Very satisfied. Experience was outstanding from searching product to retrieving it from mailbox, earlier than expected. Thank you.”
Helpful Report
Posted 9 years ago
Patsy K. Fincham
Verified Buyer
“It could have been better & my package could have arrived in better shape when it arrived. I like free shipping. Someone gave me a hard time about my credit card ( which is in good standing) the frist time I sent a order in,so I canceled my order. If I could have found what I needed I probably would have not did this order. If u do not send to P.O. boxes it should state so on the order blank on line. So this why I rated u average.”
Helpful Report
Posted 9 years ago
Thank you for your feedback. The credit card issue may have been due to the shipping address not matching the credit card address. For first time orders, to protect both the credit card holder and ourselves, in most situations these need to match. We do ship to PO boxes, however it depends on the weight and dimensions of the items you are ordering. Since Fetpak has free shipping, we choose the carrier. Your order was bulkier and more economical to be shipped UPS. The customer is welcomed to choose the carrier, however if it is different from ours we would have to add a surcharge for the additional cost. We apologize for any inconvenience the credit card issue and shipping location caused. We are sure that if you decide to order from us again, that everything will go smoothly. We hope you give us that chance.
Posted 9 years ago
Terry Hannah
Verified Buyer
“Fast service, reasonable shipping cost. Very happy with product.”
Helpful Report
Posted 9 years ago
Nancy Norklun
Verified Buyer
“Shipped quickly. Thank you.”
Helpful Report
Posted 9 years ago
Louis Beck
Verified Buyer
“My items came quickly and are excellent quality.”
Helpful Report
Posted 9 years ago
Linda Baseley
Verified Buyer
“Great product and outstanding customer service. Order was shipped promptly and arrived ahead of estimated delivery time. Thank you!”
Helpful Report
Posted 9 years ago
Ruth Anne Harmes
Verified Buyer
“Great service. Well packaged. Will order again!”
Helpful Report
Posted 9 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,118 reviews
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