Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,775 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,775 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

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“NOT RECIEVED MY ITEM”

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Posted 6 years ago

“Nice walking trousers and quick delivery and recommend Field & Trek !”

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Posted 6 years ago

“We were out at the delivery and Rebecca left us a number to call her on. we called and she returned and delivered the parcel. Excellent service. very well done. gary”

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Posted 6 years ago

“Great product Great service What more does a person need? Thanks again Mike”

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Posted 6 years ago

“The trainers were at a good price, were exactly as described, arrived as predicted and I was kept informed by texts. The carrier also kept me informed.”

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Posted 6 years ago

“The prices were very reasonable and the items purchsed where of great quality and arrived quickly”

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Posted 6 years ago

“Items were as stated on the website which was excellent value for money and they arrived a few days after ordering.”

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Posted 6 years ago

“I only received 1/2 of my order. I wasn't advised until much later after I placed the order that the other items were out of stock.”

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Posted 6 years ago

“I bought a coat for my grandson, but realised I'd ordered the wrong size within a couple of minutes of placing the online order. Reaising I wasn't allowed to change any part of the order, I contacted Field and Trek via their website (as per your procedure) asking to cancel the order. At this stage the order had not been processed. Unsurprisingly, my query was ignored (I still haven't had any acknowledgement) and the coat arrived. Consequently, I've had to pay for a coat which would never fit and now pay to return it. This simply typifies the attitude of F&T and also that of Sports Direct. I've had occasion to visit two of your local stores over the past couple of years and the staff have, without exception, been borderline rude and have actively avoided customers wherever possible. You'll not be surprised that when I need to buy anything for myself I avoid F&T.”

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Posted 6 years ago

“After i ordered, Field & Trek responded immediately and during the next few days before i received the goods, Field & Trek regularly mailed me compared to delivery. So overall.......Fast delivery, no problems...ten out of ten... Regards Michael... from the westcoast of Denmark”

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Posted 6 years ago

“Pleased with the service and product this is the second time I’ve purchased walking boots very competitive”

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Posted 6 years ago

“Boots as shown with very competitive price and quick delivery. Thanks...”

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Posted 6 years ago

“The trousers were excellent value and much better quality than I had expected for the price”

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Posted 6 years ago

“By far the cheapest site for Salomon quest boots. Easy to order and easy site to navigate.”

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Posted 6 years ago

“I ordered a pair of trail running shoes but changed my mind on the colour and because an order cannot be changed once placed I requested a cancellation (twice) by emailing customer services. I'm still waiting for any response from customer services and in the meantime the shoes have been dispatched, customer services seem to be non-existent or thinly manned!!”

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Posted 6 years ago

“Good value product. Seems excellent quality but proof will be in the wearing! Would purchase again.”

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Posted 6 years ago

“I ordered several items which were delivered quite quickly, but one item was deemed to be out of stock so was deleted from the order. However, I checked the F&T web page and found this same item available. I went through the ordering process and could have ordered this item again but would have had to pay another delivery charge. I therefore contacted F&T to inquire why it was deleted but did not have the courtesy of a reply.”

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Posted 6 years ago

“low price, and qiuck delivering”

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Posted 6 years ago

“Paid for next day delivery on a size 6 pair of ladies walking shoes. A size 5 pair were delivered even though both box and shoe clearly said size 5. Emailed customer service as no contact telephone number available. No one even bothered to respond. Had to pay a further £2.95 to return the incorrect item which was a present for my wife. Come on F&T and sort this mess out please. Full refund of all postage paid and prompt replacement of correct size as ordered. Your last chance to rectify this mess. Disgruntled customer.”

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Posted 6 years ago

“Top quality at great prices”

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Posted 6 years ago

Field and Trek is rated 4.2 based on 4,775 reviews