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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
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The products were exactly as described.Very good quality and prices.Highly recommended.
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Posted 8 years ago
The trainers I ordered were received quickly and with good communication
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Posted 8 years ago
Completely wrong order delivered, with the correct dispatch note. No reply to my email. Next day the order arrived. Still no reply to my email. The website says I have to pay to return the incorrect items. Not going to happen! 4 days later... Still no reply to my email. Mark it up as experience. Customer service is non-existent.
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Posted 8 years ago
Easy order process and quick delivery
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Posted 8 years ago
My wife and I are planning to a trekking trip to Everest Base Camp. Therefore we have been purchasing a lot of goods from F&T. In our Order ref: RE: FT40000032965591, among other items we had purchased 4 no. poles. One of the pole has a missing part, the rubber cap. I have written so many times using the service provided on your website however, there has been no response whatsoever. I have also called your line 0844 80 1003, and the auto reply said there were too many calls therefore I should call later and without giving me the option to wait it has cut me off! It looks like F&T is only happy to sell the products but take no responsibility at all afterwards. A terrible attitude, complete disrespect for customers and above all so time consuming and frustrating. This is not trading sorry!
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Posted 8 years ago
Hermes states that they delivered boots on9/01/17 at 19:30, they did not. Queried this through field and trek site on 10/1/17,no acknowledgment sent another email on 11/1/17 still no acknowledgment, I needed the boots quickly and paid for next day delivery,not impressed.
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Posted 8 years ago
Good price, easy process, quick delivery
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Posted 8 years ago
Good ........
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Posted 8 years ago
Thank you. Perfect products.
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Posted 8 years ago
Very good service
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Posted 8 years ago
Great price, product sent very quickly, good communications. Very pleased and will use you again.
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Posted 8 years ago
Good range of products and prompt delivery
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Posted 8 years ago
Excellent service, promptly processed order and dispatch. Recommended
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Posted 8 years ago
Great value product bought in sales. Fast and efficient delivery - kept fully informed from order to dispatch to delivery.
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Posted 8 years ago
Good gear at great prices
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Posted 8 years ago
good price & delivered promptly
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Posted 8 years ago
Good choice, excellent prices, efficient delivery
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Posted 8 years ago
Order received earlier than expected.
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Posted 8 years ago
The item I ordered was meant to be a Men's 3XL and the item I received was more like a ladies 3XL it was 10inches smaller on the chest than the size given on the website. Very disappointed.
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Posted 8 years ago
Good service with a prompt delivery
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Posted 8 years ago
Field and Trek is rated 4.2 based on 4,777 reviews