Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of walking boots to store. Easily picked up and voucher of £5 to spend in-store which covered the price of postage and packing”

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Posted 8 years ago

“Had the best price but should have free delivery/returns”

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Posted 8 years ago

“First class service! Will use you again!”

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Posted 8 years ago

“range of goods in the sale”

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Posted 8 years ago

“the delivery and price of items is good but if you have a problem you have a problem. still waiting for a reply to my email 10 days after i sent it.”

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Posted 8 years ago

“Good price, convenient collection!”

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Posted 8 years ago

“Very happy with my purchase and delivery was as arranged. Tiny thing box that boots were in was a bit broken and tatty ( the boots are a gift) but however I will use company again”

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Posted 8 years ago

“I was disappointed with the returns process. I used click and collect and returned the item to the same store. I was not provided with any receipt as proof of return. I was worried at the time as I had no evidence to show I had returned the item, however, the cashier assured me that I would receive an email from Head Office once they had received the item. I checked my emails daily and on the 4th day, I sent a message via your website but didn't receive any reply. I was worried that the cashier hadn't processed the return or the store may have mislaid the item. I waited the 7 days and after still not hearing from you, I was thinking I would need to raise a dispute via my credit card provider. I eventually received an email on day 8 which suggested the parcel had been returned by the courier as not delivered. Some sort of till acknowledgement from the store would have alleviated any concerns.”

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Posted 8 years ago

“I have been using Field and Trek for many years and have always been very happy with their discount offers and the very reliable service.”

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Posted 8 years ago

“Great product, prompt delivery....perfect”

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Posted 8 years ago

“I found the right productl at the right price, well packaged and delivered in super quick time, Just what you want from online shopping”

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Posted 8 years ago

“They were accurate with delivery but I thought£4 99 for delivery was expensive especially if I had to send them back and order another pair”

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Posted 8 years ago

“Good kit at a very affordable price.”

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Posted 8 years ago

“Tried to cancel an order but still waiting for a response 4 days later.”

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Posted 8 years ago

“Excellent value items were delivered quickly and I as kept informed of the delivery time.”

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Posted 8 years ago

“All perfect and fast”

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Posted 8 years ago

“The product arrived a day earlier than expected. The purchase process was very easy.”

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Posted 8 years ago

“I have waited over a week for this delivery. The company delivering the item are notorious for poor service they state that they tried to deliver last Thursday but no card was left no email text etc. I have tried to contact you but there is no telephone number for customer services?? I can't find one anywhere. I have emailed you twice and no one has got back to me. If the item isnt delivered by to Tomorrow I will have 2 very disappointed 9 year olds on their birthday. Very poor service which could have easily been avoided.”

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Posted 8 years ago

“good price and service”

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Posted 8 years ago

“I had to send the fleece jacket back as instead of red I received pink one and also the quality was not so good for the price.”

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Posted 8 years ago

Field and Trek is rated 4.2 based on 4,777 reviews