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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
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I ordered a pair of size 43.5 Salomon walking boots as a present for my Dad. We went for this specific size after trying various different sizes in Field & Trek in Keswick (the staff in there were extremely helpful and pleasant). Delivery was very quick but my Dad just phoned to say that the boots delivered are a size 44. He's not sure whether they are too big or not and is considering this fact overnight but given that they are a present and that I specifically ordered size 43.5 it's very disappointing service from Field & Trek.
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Posted 7 years ago
I cannot review this as I have yet to receive the item I ordered.
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Posted 7 years ago
Best price I could find for the boots I wanted. Ordered at 4pm on a Friday and they were delivered at 11 am on Saturday.
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Posted 7 years ago
Delivery was quick and goods as described but one of our items was delivered with a security tag. Also the package did not include a delivery note, so will be a problem having the tag removed, with no Field and Trek nearby.
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Posted 7 years ago
I normally buy size 8/10 but this cost is too small in size 10. Am going to try a 12 but am unhappy about 2x postage and returns cost!
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Posted 7 years ago
Excellent walking sandals at a good price delivered promptly
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Posted 7 years ago
Customer service communication is non-existent I emailed query about late delivery twice and still had no reply a week later!! No contact numbers available only a form to submit. Luckily delivery finally turned up. But doesn't fill you will confidence for future orders
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Posted 7 years ago
My item did not arrive.
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Posted 7 years ago
Fast delivery came before expected delivery time.
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Posted 7 years ago
You are the most impossible company to contact. My order has not arrived and I am having to deal with your parent company, SportsDirect to get answers. Being Lowe on the service ladder than SportsDirect is quite an accolade. Congratulations
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Posted 7 years ago
Good price, efficient service
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Posted 7 years ago
Very quick delivery, perfect
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Posted 7 years ago
Hi, I received the ordered goods. My only complain îs about the jacket. IT is messy! Maybe it had fallen on the ground but the worst thing about this is that somebody sent the messy jacket to me. With a little bit of water I will resolve the problem.
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Posted 7 years ago
fantastic contact with emails on tracking etc and product was exactly as offered
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Posted 7 years ago
Good value and the delivery using Fastway to N.Ireland
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Posted 7 years ago
Great prices and hassle free ordering and delivery
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Posted 7 years ago
Great sale price on Merrell Moab boots that husband likes. Very reasonable P&P and arrived very speedily and well packaged.
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Posted 7 years ago
The speed at which my order was processed and the convenience of being able to collect from a local store. I was not, however, impressed that the £5 gift voucher had to be spent on the day of collection or that this was not pointed out to me by the staff at Sports Direct.
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Posted 7 years ago
did what it said on the tin. goods arrived 24+ hours ahead of schedule. happy to use field and trek again. had read some reviews of this company after I had already made an order, I was deeply concerned that I'd made a fearful mistake as they all appeared extremely negative, but I needn't of worried.
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Posted 7 years ago
As I'm still waiting for the item I ordered to get to store, being asked for a review is a tad premature, however paying £5 for click and collect into store is a complete rip off especially when no indication is given of how long it will take. Other stores click and collect is so you don't pay delivery charges and you know when it will arrive. All in all so far very imsatisfie
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Posted 7 years ago
Field and Trek is rated 4.2 based on 4,777 reviews