Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the shoes, good delivery time. Trail shoes a bit small but just need an exchange!! Can't wait to receive them now! Nicola”

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Posted 8 years ago

“You requested feedback, but you have not yet supplied the product for which I paid, nor have you notified me, as you promised, of a date for collection. The impression you create is of incoherence.”

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Posted 8 years ago

“Don't send out a request for a review when you've not yet delivered the order. Bad idea!”

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Posted 8 years ago

“They've got a great range of products, the website is easy to navigate and checkout was quick and simple”

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Posted 8 years ago

“Ordered bank holiday Sunday, arrived Tuesday am. Fantastic value items & very quick delivery. Great”

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Posted 8 years ago

“Excellent communication from ordering items, through to delivery. Fast delivery and polite courier.”

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Posted 8 years ago

“Both items ordered were in stock and arrived really quick. We were very pleased with their quality”

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Posted 8 years ago

“Quick speedy delivery !”

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Posted 8 years ago

“Good prompt service, but would have been better if I had got an order acknowledgement at time of ordering, had to wait over 24hrs.”

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Posted 8 years ago

“Good quick service the walking shoes arrived next day and were well packaged.”

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Posted 8 years ago

“We were very happy to find such a good value tent and able to have it delivered the next day as we needed the tent for the following day. However this was short lived. The next day it became clear that we would not recieve the tent in time. So I returned to the website to find a number to call for customer service. There was no number only an email address. I emailed only to get an email back saying I would recieve a response in 3 days. Obviously this was no help as i needed the tent that day. After searching I found out that field and trek was part of sports direct. I was then able to find a contact number for customer non service. After paying and meeting the requirements for next day delivery I was very annoyed the be told that the tent would not be delivered on time and there was nothing they could do. It was wait or have my money back. As I needed the tent the next day niether option helped. It is now 4 days later and i am still waiting for my refund which I was told would be done the same day. I am aboslutly disgusted with the lack of service.”

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Posted 8 years ago

“Ordered a tent for a family trip away for the bank holiday weekend. Booked a camp site and waited in all day for the tent which we'd paid for next day delivery on. Received emails saying all was on track for its arrival only for it never to turn up. We were left with two very disappointed little girls who were looking forward to a trip to the coast in the new tent . Field and trek blamed the courier. The courier confirmed they had never received the item. No one let us know the tent wasn't coming. To add to the insult, having cancelled the order, field and trek refuse to issue a refund until they get the tent back from their courier despite us never having received it. I won't be using the company again and certainly wouldn't recommend them.”

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Posted 8 years ago

“I bought a good product in their flash sale at an exceptionally good price. I'm really looking forward to it arriving but as today is a Bank Holiday I expect it won't be until tomorrow at the earliest.”

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Posted 8 years ago

“All good but delivery cost a bit cheeky..”

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Posted 8 years ago

“I haven't received my item yet, it was estimated to be with me on 25 August, however as you are using yodel I'm not surprised, the estimated date is now 30th August. So I can't really give a star rating but it won't let me move on until I have. I will re rate when I have actually received my item.”

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Posted 8 years ago

“A really good price for my trainers. My third pair so I knew they would fit. Straight forward to order and collect. I would use them again. The only thing I would say is check your gift voucher as you have to use it the same day as you collect.”

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Posted 8 years ago

“Easy to order and fast delivery.”

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Posted 8 years ago

“Very good price and fast delivery cannot fault would certainly use again thanks”

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Posted 8 years ago

“Very well , great job, thanks! Congratulations.”

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Posted 8 years ago

“Expecting the item to be delivered on the Wednesday came early and arrived on the Tuesday. Excellent!!”

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Posted 8 years ago

Field and Trek is rated 4.2 based on 4,777 reviews