Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
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Communication Channels	Email

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

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“Orders delivered safely and promptly and goods match description”

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Posted 8 years ago

“Very quick delivery and excellent communication. Would recommend and use again.”

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Posted 8 years ago

“Item came and v pleased with it!”

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Posted 8 years ago

“Good selection of items on site. However the ski jacket I purchased for £240.00 came with a price label of 192 Euros! Not impressed!”

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Posted 8 years ago

“Prompt delivery and good prices.”

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Posted 8 years ago

“i always purchase merrell walking shoes found at field and trek at half the normal cost, great service and fast delivery.many thanks”

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Posted 8 years ago

“Easy to order on the website. Ordered and delivered to France within four days. Excellent service.”

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Posted 8 years ago

“Good price for adidas trainers. Well communicated service with emails as to despatch and delivery.”

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Posted 8 years ago

“Great deal, with delivery to Northern Isles. Thanks.”

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Posted 8 years ago

“no delivery”

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Posted 8 years ago

“What went right? Vouchers that didn't work and took 3 months to get sorted out, after much pushing from me and stonewalling from Field & Trek. Finally found some kit that I wanted to get and ordered it. The kit was great, mainly because Field & Trek don't make it, they just sell it, so there is no input around kit quality, (unless it is Karrimor I suppose.) First: Go to store to collect the kit, queue for 20minutes only to get told "Oh no, you have to go upstairs to collect orders". So off upstairs to hang around for another 15minutes, then finally get the kit, after more hanging about with staff who must struggle to do up their shoelaces before they go to work. Second: The jacket was fine, one jacket ordered, one jacket delivered. Unfortunately the Glo-sticks went wrong. Two boxes became two singles, at roughly 20x the cost of a normal single - sounds like a deal to me! I informed them immediately expecting, naively, that it would be sorted out without any bother. No such luck. E-mails ignored, again (there is a bit of a theme going on here.) I finally had to return to the store, totally wiping out any 'deal' due to the distance involved, and try to explain to the staff what had happened. Eventually the message got through, it appears that it was my fault, I need to understand that the order print-out in the warehouse is a little vague, and therefore the glo-stick order that reads 2-boxes, is easily misinterpreted as 2 glo-sticks at the bargain price of £9.99 each. Amazing as the whole box was meant to be £2.99 for 24. All in all a stunningly inept performance from Field & Trek and Sports Direct. Will I buy from them again? Probably not, there is a Trespass store directly opposite, and they are helpful rather than obstructive, and I don't really like slamming my fingers in the door more than once. I know it hurts and don't really want to go there again! Marks out of ten?! Er, well, at a push I might give one, mainly due to the fact that the parcel was packed in a plastic bag, and also had a packing note inside. Bostin!!”

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Posted 8 years ago

“Swift delivery and good value compared to other outlets selling the same item.”

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Posted 8 years ago

“Would have been a much higher rating if you'd not used Hermes and charged nearly £5 for a third-rate delivery company. Formal complaints made to both Hermes and F&T”

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Posted 8 years ago

“good value, quick delivery.”

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Posted 8 years ago

“I need to return as you have left the sercurity tag on it and because of this i want my money back, can you please send me something to send it back in as this is your fault”

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Posted 8 years ago

“Easy ordering process, quick and efficient delivery.”

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Posted 8 years ago

“Great quick service”

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Posted 8 years ago

“Great service fast delivery”

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Posted 8 years ago

“I ordered some items on the 19th April (wed) and today I still haven't received them. I have been updated to the status of my order and they should arrive today. The point I have to pay for this delivery and yet it takes 4-5 working days to arrive. As an outdoor company we order regularly and most suppliers don't charge for UK delivery and if they do items arrive next day or at the latest 2 days. I can give you lots of examples. So come on F&T compete with the others and drop delivery charges especially if orders are over £50.”

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Posted 8 years ago

“My order arrived very quickly. I am very pleased with my purchases, just what I wanted and at a great price. Will no doubt use Field and Trek again, wonderful service.”

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Posted 8 years ago

Field and Trek is rated 4.2 based on 4,777 reviews