Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and prompt delivery. Quality merrell walking shoes and usual rugged children's karrinor walking shoes. Have used Field and Trek for 25 years and always appreciated good their good value.”

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Posted 10 years ago

“The coat I ordered has already served its purpose. It is completely waterproof, wind proof and very snug. The deal was brilliant, the delivery speedy, without any hitches. Thumbs up from me”

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Posted 10 years ago

“great price fast delivery”

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Posted 10 years ago

“I have purchased items from Field n Trek for the past two years. I have always been extremely delighted with the products purchased and the great prices I have obtained in the sale. Quality, descriptions and fast delivery were excellent.”

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Posted 10 years ago

“Excellent service, delighted with my purchase.”

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Posted 10 years ago

“Very prompt service.Email confirming delivery.Items of very good quality.”

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Posted 10 years ago

“delighted with product and service”

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Posted 10 years ago

“Very quick delivery items arrived before I was expecting them. Emails and text were sent so I could keep track of items and again when they were delivered.”

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Posted 10 years ago

“Excellent service - item arrived fast and well priced”

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Posted 10 years ago

“Very quick delivery items arrived before I was expecting them. Emails and text were sent so I could keep track of items and again when they were delivered.”

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Posted 10 years ago

“I often use Field and Trek, and I have always had a good experience. This time was no exception. Great Price and very quick delivery.”

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Posted 10 years ago

“Boots are good, at a good price. However yodel delivered to a different house so had a game catching the neighbour to retrieve them.”

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Posted 10 years ago

“Great site, prompt delivery, excellent product. Will definitely return!”

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Posted 10 years ago

“Excellent service & fantastic price for 2 pairs Brasher supalite boots. Have bought these previously at full price & exactly the same boots.”

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Posted 10 years ago

“Good product, great price, delivery quick. Shame the couriers lied about where they left the package. Not with neighbour but just on the doorstep. That's not F&T fault though”

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Posted 10 years ago

“Good simple online buying. Simple log in process for a one time purchase. Good collection of items and decent sale-for the items I needed anyway- all items fit perfect to size. And next day delivery. Simple packing. Overall hassle free”

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Posted 10 years ago

“Very efficient service from ordering to delivery next day.”

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Posted 10 years ago

“A prompt delivery with a good tracking service on items ordered.”

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Posted 10 years ago

“The product (a Terra Nova Discovery Bivi Bag) was well priced, especially with the additional New Year 20% discount, and eventually delivered well-packaged in excellent order. When the order did not arrive, due to problems with the carrier, the customer service from Field and Trek and their carrier, Yodel, was absolutely dreadful. Field and Trek mainly seem to use an automated and pretty useless email customer service response system and have no means of direct human contact (a telephone number!). Yodel only have an expensive phone line, an email chat line that is forever unavailable and a tracking system that - once the package is with a courier - provides no means to actually track the package. Yodel's promised delivery day came and went, as did the second day. Except on the second day Yodel's courier claimed to have attempted delivery and left a calling card - a complete fabrication (err, a lie!). Finally, at that point Yodel's system gave me the courier's phone number which I duly rung; he cut the conversation short (err, hung up) and eventually sent a text. Texted my details to ensure the courier actually went to the right house and package finally delivered on third day he had it – just about in the five days Field and Trek promised. Oh, and the final personal email response from Field and Trek was that I should take up the delayed delivery matter with the courier - somehow they seem to have forgotten that my purchase and delivery contract was with them. It is a great pity that Sports Direct has absorbed the name and business of Field and Trek without its customer focussed ethos. In short, DO NOT EVER USE Field and Trek's ON-LINE ORDERING - unless, that is, you really like banging your head against the wall as the only means of masking the pain of sheer frustration.”

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Posted 10 years ago

“Ordered Karrimor walking shoes at a great discount, they arrived very quickly, fitted perfectly and are great quality *****”

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Posted 10 years ago

Field and Trek is rated 4.2 based on 4,777 reviews