Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

Company Reviews

Questions

Metrics

4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

support@fieldandtrek.com

Write Your review

Tell us how Field and Trek made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items delivered quickly but I'm not happy about having to pay for delivery and returns.”

Helpful Report

Posted 7 years ago

“The website is easy to use and delivery is fast. Would definitely be happy to use you again.”

Helpful Report

Posted 7 years ago

“I am unable to track the progress of my order as O have not been provided with any trackjng numbers that work”

Helpful Report

Posted 7 years ago

“I've been trying to contact customer services, unsuccessfully. I needed to return the sleeping bag from my order as it was not suitable for it's required purpose. As this order needed to be paid delivery rather than collection, it means paid postage for a return! - £12 is the stated price, on top of £5 paid. Seriously not happy & will probably not risk ordering from you again, who wants to add £17 postage! Should be an option to return to store, really not good Field & Trek, very disappointed!!!”

Helpful Report

Posted 7 years ago

“I bought a pair of walking shoes online but the wrong colour & wrong size were sent to me. I contacted Field & Trek via the online form (twice!) and didn't receive any form of reply/help! So I had to travel to my nearest Field & Trek store to see if they would be able to help, which they did! Far better service then your online service I have to say. I will never buy anything from you online again as your aftercare service is appalling!”

Helpful Report

Posted 7 years ago

“Prompt and efficient service. Excellent products”

Helpful Report

Posted 7 years ago

“Your price is the best.”

Helpful Report

Posted 7 years ago

“Fast delivery, goods were good, well packaged. Just what you want from a supplier !”

Helpful Report

Posted 7 years ago

“Great quality items at a great price thank you”

Helpful Report

Posted 7 years ago

“Website was easy to use and good update on progress with the order.”

Helpful Report

Posted 7 years ago

“Easy to order and prompt delivery”

Helpful Report

Posted 7 years ago

“Great offers and excellent prompt service.Delighted with purchase”

Helpful Report

Posted 7 years ago

“As of today I have not received confirmation that my order has been delivered to Sports Direct for me to collect. I am still awaiting confirmation of that and feel I am in the dark as to where the product is. My last confirmation of the order from Field and Trek stated that the e-mail was subject to availability of the product so I am not sure what has happened. Maybe it's a fault with Sports Direct- only arranged to do it via them because of the 5 pounds cashback they offered which would cover the cost of the rather hefty field and Trek delivery cost so I do not think I have had the best service and cannot comment on the product as I have not received it.”

Helpful Report

Posted 7 years ago

“fast delivery”

Helpful Report

Posted 7 years ago

“fast delivery”

Helpful Report

Posted 7 years ago

“Great price and really quick delivery, thank you very much !”

Helpful Report

Posted 7 years ago

“Parcel was delivered a day before I got the email to say it was on its way. One item was broken. Impossible to find a phone number on the website to request a pre-paid label for return, eventually found the number on Amazon.! ( once I got to a human he was really helpful but I think the company go to all lengths to stop calls or paying for returns of damaged goods). Then I discover it's now sports direct.. Don't think I would have ordered had I known that.”

Helpful Report

Posted 7 years ago

“Easy to go around site Easy to purchase Delivery was a little more expeneive than i thought:( However overall they are a good and cheap site:)”

Helpful Report

Posted 7 years ago

“The site is easy to use Purchasing was easy Overall good site”

Helpful Report

Posted 7 years ago

“I have been looking for black walking trousers for ages, I saw 2 pairs for £38 on Field and Treck website, there was also some shorts that looked nice which I ordered. They all arrived the next day, after trying them on they are absolutely perfect. The shorts are so comfortable and very flattering, the trousers fit perfectly! Thank you very much for speedy delivery and exceptional clothing, I will definitely purchase again.”

Helpful Report

Posted 7 years ago

Field and Trek is rated 4.2 based on 4,777 reviews