Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
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Communication Channels	Email

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Canada and even taking into account shipping, currency conversion and duty, these cycling clothes are the best quality and most reasonably priced I've seen anywhere else - online or in person.”

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Posted 10 years ago

“Prompt service and excellent quality product. I am very pleased with the product and the price was reasonable.”

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Posted 10 years ago

“Speedy delivery and great price for brilliant item. Thanks”

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Posted 10 years ago

“The jacket I ordered arrived with a faulty zip. Your company eventually and reluctantly gave me a freepost address for me to return it rather than expecting me to pay postage costs. The ski pants arrived with a price tag lower than I had paid and on requesting a refund of the difference was told that the company would make more effort in future to take off these tags so that customers aren't aware they are paying more over the internet for items than store prices!”

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Posted 10 years ago

“Very good”

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Posted 10 years ago

“Delaying sending out a multiple item order until one item on the order becomes available is not acceptable”

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Posted 10 years ago

“Perfect”

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Posted 10 years ago

“very fast service delivery was great thanks charlie”

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Posted 10 years ago

“I bought these trainers for the treadmill, they are both comfortable and give plenty of cushioning. Ive already done over 100 in them.”

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Posted 10 years ago

“Choice,cost,delivery,all the things that will have me buying again from this company,excellent job.”

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Posted 10 years ago

“Excellent service and very quick dispatch of my goods.Highly recommended and would use Field and Trek again.”

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Posted 10 years ago

“Everything was perfect and delivery was excellence. Great prices for merchandise as well”

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Posted 10 years ago

“Good price, very prompt delivery. Would definitelu use again.”

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Posted 10 years ago

“Prompt and efficient service. Second time I have used them and good service appears to be consistent”

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Posted 10 years ago

“All the item is ok except one polo t shirt which was no good condition and dirty”

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Posted 10 years ago

“Great email communication fast delivery excellent quality goods at discount prices”

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Posted 10 years ago

“Good quality running clothes delivered promptly”

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Posted 10 years ago

“Serio vendedor y muy buena relación calidad/precio, Recomendable 100%”

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Posted 10 years ago

“Hello, each year I save my money for the January sale at F&T as the quality of the goods combined with the prices during the sale makes for excellent value. This year I did the same and although I am happy with most of what I got I did find several problems. I ordered a jacket marked XXXL however it turned out to be 2 sizes less than that, I was able to give it to a relative but its not like F&T to not check these things or only deal with companies who get it right. I also ordered a "Fleece Top" but to my surprise when it arrived it felt nothing like a soft fleece. It was made of some hard material which looked ugly but most importantly felt awful. Not sure if this is some cheaper imitation of Fleece but its not all all like you to offer such cheap rubbish (something I would expect on a local outdoor market stall) and it was sent back. I also ordered a long sleeve T Shirt with a deciduous woods camouflage pattern on it. Only to find it has a big shiny makers label on the chest! Now if you were selling stuff along side ordinary clothes this might be understandable but given that your customers are made up of people who Fish, birdwatch, hunt, ramble etc its not acceptable to offer such an impractical camo top. The whole idea is not to be seen in one of those things and then you choose to sell one with a fluorescent logo emblazoned across the chest. It also was sent back. Its not like me to need to send a total of 3 items back to you and I hope that you will be a bit more selective in your choice of goods to offer. You will never compete with cheap shops on price and the people who expect you to wouldn't come to your site. You have countless loyal customers who will keep returning to you whenever they need more outdoor gear but to maintain that loyalty please give more thought to the quality and practicality of the goods on offer. The only other point I could make is that in returning the goods I had to pay for the return despite the fact it was your inferior goods that made that necessary and then the paperwork told me I would be refunded the cost of my goods (not the return shipping costs) in 2 weeks. Now compare that service to Amazon. I would be asked the problem by email, if they saw it as there fault they would arrange for a free pickup from my door. and would refund my money in 2 days. It's a bit like with the banks, we all knew they were taking liberties a few decades back when they insisted on needing up to 10 working days to clear a cheque, It meant they could earn interest off our cash but we all tolerated it (with bad grace) because it was the same everywhere. Then some banks started offering quicker and quicker clearing times and those who did not change were left behind as angry customers felt more and more used. I don't expect you to be able to match a major company like Amazon but would suggest that customers will take their business elsewhere if they feel you are taking liberties. So can I suggest "we will refund you in 5 working days" and "if the return is caused by our side we will reimburse you for it within the same 5 days." Just some food for thought. Marcus”

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Posted 10 years ago

“Brilliant ordered late Friday night .said up to 5 days delivery but igot it Monday fantastic . Very good price to for my sleeping bag. Would use them again .”

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Posted 10 years ago

Field and Trek is rated 4.2 based on 4,777 reviews