FinnishDesignShop.com Reviews

Name: FinnishDesignShop.com
Address: Aviatie 2, Turku, Finland Proper
Rating: 4.59

4.6 Rating 2,564 Reviews

89 %

of reviewers recommend FinnishDesignShop.com

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Anonymous

Anonymous // 01/01/2019

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“Bestellung kam zur mitgeteilten Zeit. Artikel genau wie beschrieben! Vielen Dank!”

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Posted 1 year ago

“Delivered beautifully! So excited to add to my collection!”

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Posted 1 year ago

“Alles super. Gerne wieder!”

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Posted 1 year ago

“Le service de livraison UPS est nul Ils annoncent par mail que la livraison est jeudi, on reste à la maison pour réceptionner Et ils livrent vendredi, ou final il faut aller dans un point relais Vraiment service payant nul !!!!”

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Posted 1 year ago

Thank you so much for taking the time to provide us with your valuable feedback, Nicolas! I am sorry to hear that your experience with our delivery partner was not up to your expectations and ours. We regret that the delivery was carried out on the following Friday instead of the promised Thursday and that the paid service wasn't satisfactory. We would like to apologize again and do our best to make things better.

Posted 1 year ago

“All over the place. Quick delivery, nicely packaged, and quality product. 10/10”

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Posted 1 year ago

“Zügiger Versand, gutes Preis-Leistungsverhältnis”

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Posted 1 year ago

“Did not receive the product”

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Posted 1 year ago

Hello Maxime, And thank you for contacting us - I am sorry to hear your order is yet to be delivered to you! I checked our system and can see that it has been shipped out and a mention of this and tracking details have been shared to you in a separate email. If any further assistance is needed, do not hesitate to contact our customer service. I hope you receive your order soon! Kind regards, Satu / Finnish Design Shop

Posted 1 year ago

“Items shipped out of the store fairly quickly, but the delays were typical delays experienced with FedEx. Duty is also not included so items shipped to Canada will get slapped with duty and a big processing fee by FedEx.”

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Posted 1 year ago

Thank you for your feedback of FinnishDesignShop.com! I am sorry to hear about the delay with the shipment, I will give feedback about this to Fedex too. Non EU orders are shipped with vat 0% so the taxes are collected by the local customs, sorry if this has not been clear while ordering. Have a great weekend and thank you for taking the time to leave your review! Greetings from a bit snowy Finland.

Posted 1 year ago

“Very quick delivery and everything was well wrapped to avoid damage.”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Artikelauswahl”

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Posted 1 year ago

“Zuverlässiger Versand, gute Kommunikation”

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Posted 1 year ago

“Kommunikation & Liefertempo hervorragend. Immer gerne wieder!”

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Posted 1 year ago

“Every step was very good. The right product in the right size and shape. Delivery was quick, and earlier than expected. I’ll keep you on my go-to list. Thank you!”

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Posted 1 year ago

“My lamp is not working and another still didn’t arrive…”

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Posted 1 year ago

Dear Clemence, thank you for your message. I am sorry to hear. We kindly ask you to send us a claim notification through our online store : https://www.finnishdesignshop.com/en-us/reclamation Please fill in all the requested details, so your claim can be handled as fast as possible. Our After Sales team will then get back to you shortly. The other shipment is still on its way, you can track it here: https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=00373325384674682818 Have a great day!

Posted 1 year ago

“Da ich die Lampe nie erhalten habe. Kann ich keine Bewertung abgeben. Habe auch keine Bestellbestätigung erhalten. Mittlerweile habe ich die Lampe bei Connox bestellt und erhalten.”

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Posted 1 year ago

Hello, I am sorry to hear. I see the order is still on its way: https://www.dhl.de/en/privatkunden/pakete-empfangen/verfolgen.html?piececode=00373325384682934435 you can of course return it after you receive it. Please let me know if there is anything else I could help you with and I’m happy to assist. The fastest way to reach us is by responding directly to this message. Have a great day!

Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

“Thank you for your responding politely even though I am not good at it. I can't wait for the product to arrive(-:”

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Posted 1 year ago

“Again still a lot of delay , i did not received my items yet even if i paid for next day.”

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Posted 1 year ago

Hello Aude, and thank you for taking the time to let us know about your experience. We appreciate your feedback. We're very sorry to hear about the delay. We of course always strive to make sure all orders are delivered on the estimated delivery dates, but I kindly ask you to note that all delivery dates are estimates and we cannot guarantee a specific delivery date. Best Regards, Sanna / Finnish Design Shop

Posted 1 year ago

“Bonjour, Vendredi 20 octobre 17h36 toujours pas livré.”

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Posted 1 year ago

Hello Liontia, and thank you for taking the time to let us know about your experience. We appreciate your feedback. We're very sorry to hear about the delay. We of course always strive to make sure all orders are delivered on the estimated delivery dates, but I kindly ask you to note that all delivery dates are estimates and we cannot guarantee a specific delivery date. Best Regards, Sanna / Finnish Design Shop

Posted 1 year ago

FinnishDesignShop.com is rated 4.6 based on 2,564 reviews