“Issue with shipping/delivery. Customer service was responsive but resolution was poor. I ended up buying the item elsewhere in the end. Likely not going to order with this company again.”
Hi, thank you for your feedback. I'm sorry to hear you were not happy with the outcome. I would appreciate it if you have thoughts on how we could improve our service in the future.
Best Regards, Sanna
“The products I ordered arrived as expected in Australia - they look even better in real life than in the photos are we are looknig forward to using them!”
Hi, I'm sorry to hear this. I can see you have been in contact about this with my colleague via email and she will continue with you from there.
Best Regards, Sanna
“I ordered from Australia and the care with packaging was great. My parcel also arrived sooner than expected which was a great surprise. We loved everything we ordered, thanks !”
“Die Kerzen sind sehr sehr schön. Tolles Muttertagsgeschenk :)
Lieferung 1A. Kamen gut verpackt und heile an.
Finnish Design Shop wirklich empfehlenswert.”