“I visited Finland in 2023, and had an amazing northern lights experience, falling in love with Finnish culture and artwork.
After returning, I was eager to explore more Finnish products and was thrilled to discover this site. I’ve found many great products here at affordable prices and will definitely continue shopping. I hope to see more perks and discount programs for international customers in the future, along with reduced shipping costs!”
“Loves the products. But was super disacpointed to recieve a an addional big bill for customs. The issue isn't the customs bill itself, but the fact that this was a surprise and the customs fees were not communicated in any way when I purchaed the product.”
Dear Colleen,
Thank you for reaching out to us regarding your experience with FinnishDesignShop.com.
We sincerely apologize for the delay in receiving your order. We understand how disappointing it can be to wait for a package, and we want you to know that we take this matter seriously.
I checked the status of the order and it has already been taken care of.
Have a great day!
Best regards,
Mikko
Customer Service Team
FinnishDesignShop.com