“Great website, great products, I live in Ireland so delivery takes a bit longer than some other companies but that’s fine as long as I know beforehand”
“Purchased Iittala Sarpaneva Cast Iron Pot. Beatifully made and great design and quality. FDS shipped quickly and arrived in my country in a couple of weeks. Very happy with purchase.”
Hello, I'm sorry to hear this! In this case I kindly ask you to send us a claim notification through our online store through the link below. Please fill in all the requested details, so your claim can be handled as fast as possible. Our After Sales team will then get back to you shortly.
https://www.finnishdesignshop.com/en-us/reclamation
“We absolutely adore this shop! We have made multiple purchases from them and have always been impressed with their exceptional service. Our orders consistently arrive swiftly, and each item is meticulously packed with care. We cannot praise them enough and will definitely be returning. Our heartfelt gratitude goes out to this shop! 💙”
Hi Lindsay! Thank you for your feedback! We mention on the product card that the voltage is
220–240 V and the plug is EU plug. Many US customers have had the lamps rewired to local voltages or they use converters/adapters with plugs. If there is both North American and EU version of the lamp, it is stated on the product card.
You can make a return notification on our online store at ’My Account’ page. The return is free of charge. More information can be found here: https://www.finnishdesignshop.com/en-us/terms_and_info2.php?p=returns_and_exchanges