“It's easy to book .. Prices are competitive rather much better if bought in advance .. Wifi is good on trains .. Clean and tidy throughout .. Friendly staff too . We lost a wallet on the train. Which was found avc returned in hours . Big thanks”
“I always find Hull train bookings to be easy and economical. The service direct to London is great and the staff onboard are always helpful and cheerful.”
“My wife and I are regular users of Hull trains as we make frequent trips to London and back to Hull. We consider ourselves lucky to have this direct service and we have been entirely happy with the service have received from a pleasant and cheerful staff team.”
“Hull Trains mean
you don't have to change at Doncaster;
online ordering is easy
tickets are delivered quickly
you get friendly staff with fabulous local accents!
My London friends now all opt for Hull Trains to visit us!”
“Hull trains demonstrate excellent service, from the booking to the travelling. They are my first choice train to London. The staff that work in the first class carriage are efficient and friendly....they go...pardon the pun...the 'extra mile'.”
“journey was fine- please make sure Retford continues to be well served as a station as this is very important to people living around there and to me personally. the fast services to london from Retford are a good service ad i would hate to see these reduced. As a small station retford often suffers first in any cut backs to services, dont make the same mistake that east coast made when they reduced their retford service.”
“I tried other sites when needing to book train tickets but having found Hulltrains.co.uk I wouldn't use any other. I find the site easy to use and am pleased to say that I have never been let down and have no complaints at all about the service.”
“The train was very clean and my ride was very smooth. The ticket checker was a very nice man. There could be a little more shelf space for luggage though.”
“I travel from hull to Southampton central about 4 times a yeah and the service is brilliant we get the option to avoid London which is great as I'm a single parent with a 7 year old in tour. Now for Doncaster station it's is very unorganised with platform changing at last minute and this is everytime not just a one off. But ovaroll first trains are brilliant ????????????”
“Hull trains is a first class company.
The only beef I have is that if there is a problem with the locks/rolling stock then trains were cancelled and there appears to be no back up.”
“I travel to London regularly from Brough although have also travelled on the east coast and west coast lines with other operators. The is no doubt in my mind that Hull Trains is the best. Both standard class and first class are really good but what really makes a difference is the friendliness of the staff. That can make for a unique customer experience. Being from the Hull area, I call it the Village Train because that is how it feels - like being at home somehow.”
“I always travel by Hull Trains to Edinburgh and down to London a few times a year. It's a treat to look forward to with nice clean coaches, good tea, coffee and snacks. The only negative is if I have to travel in a hurry and the tickets are more expensive than taking the car, so the last two times I've been away I've driven to save money, about £50. Otherwise I'm a totally satisfied customer.”
“We travel on First Hull Trains regularly (approx every three months) between Hull and London throughout the year and have not had any problems with delays or cancellations for at least four years. The staff are always polite, friendly and helpful.”
