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First Utility Reviews

1.2 Rating 130 Reviews
5 %
of reviewers recommend First Utility
1.2
Based on 130 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
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First Utility 1 star review on 13th June 2025
Bernard
First Utility 1 star review on 30th September 2022
Anonymous
First Utility 1 star review on 16th July 2022
Brenda Price
First Utility 1 star review on 16th July 2022
Brenda Price
First Utility 1 star review on 16th July 2022
Brenda Price
Anonymous
Anonymous  // 01/01/2019
I'm with First Utility for few years now and last year I installed smart metre. My new tariff starts next month and I have got an email saying they have worked out my monthly bill which is £61, which I don't understand because I'm always on credit. And also the main idea of installing smart metre is you don't get estimate bill and you pay what you use. If this is not happening then why roll out smart metre? Not really happy the way the companies are making profit from us even after the smart metre installed.
Helpful Report
Posted 6 years ago
First Utility is rated 1.2 based on 130 reviews